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Epson Perfection 1240U scanner driver for Windows 10 additional info

Anonymous
2018-03-05T00:30:03+00:00

This question was asked and locked earlier without any resolution. The problem is that Epson does not supply a Win 10 driver for the Epson Perfection 1240U Scanner. The resolution is that they do supply a driver for the Epson Perfection 2400 Scanner. Download that driver. It will be in C:/Epson...

Then plug in your 1240U and look at it with the windows control panel devices. You will see the 1240U listed. Do a right click and select properties. There will be an opportunity to manually browse for drivers. Do so, and manually select the one for the Epson 2400. Windows 10 will complain and say this is not the correct driver, but it will accept it. After than your scanner will work.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-03-05T18:35:03+00:00

    Ok sorry. There are a few ways to try. I have pretty much been able to get any software or device installed and working on newer Windows versions using compatibility mode with software and drivers for older versions since Vista to 10. That is what compatibility mode is for. And 32bit programs run fine on 64bit OS, as most all software and their drivers are 32bit to begin with. That is why there is Program Files and Program Files(x86) install folders on 64bit OS.

    Then when it comes to printer, scanners and printer/scanner combos, they are a bit different as 32bit will not operate on 64bit and obviously 64bit is a no go on 32bit OS.

    But it may be possible for the 32bit EPSON Scan or Epson Scan 2 Utility to work on 64bit OS. Then there is another thing, what is the difference between scan and scan 2 utility. Would both work for this device before on older Windows version. So this is what you have to sort through for a solution.

    So you can try these options.

    Now I am not sure if the 1240 and 1240U would originally use same drivers either. There is no listing searching for Just 1240, all results come back for 1240U on web and at Epson., so these must be the only driver packages.

    I see the only drivers are for 32bit OS. There has never been any for 64bit. So since it is not a Printer,

    I can assume 32bit will install and work on a 64bit OS.

    The only downloads for the 1240U 32bit OS is:

    >>USE THIS ONE of the 2<<

    ***Must be EPSON Scan 2 Utility

    Vista and 7 32bit drivers

    TWAIN 5 Driver v5.71A

    03/23/07

    6.88 MB

    epson12242.exe  <<<<

    OR

    ***Must be EPSON Scan Utility

    Win 98 and XP 32bit drivers

    TWAIN Driver v5.71A (Rev.F)

    12/10/02

    5.99 MB

    epson10609.exe  <<<<

    ***8 and 10 have nothing.

    https://epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-1240U/s/SPT_B124011?review-filter=Windows+7+32-bit

    Now I did discover this for your device or maybe they put it on every scanner page to check out.

    There are 3 optional solutions from the Windows Store through Epson For the Windows "S" Version, which shouldn't make a difference in this regard, However, the Epson one does not list your unit as compatible.

    The Windows Scan & Windows Fax and Scan may work, I do not know.

    **I would make this my last resort to try.

    https://epson.com/Support/wa00824b#s2

    ______________________

    _______________________

    *****THIS IS POSSIBLY THE BEST OPTION TO TRY FIRST*****

    TWAIN Driver and EPSON Scan Utility v3.04A+

    02/06/07

    14.77 MB

    epson12180.exe <<<<

    https://epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-2400-Photo/s/SPT_B11B152011?review-filter=Windows+10+64-bit

    This is listed as compatible for 7,  8.1 and 10 64bit OS,

    So I would just try this first as a normal install, Restart PC.

    If it does not work, go to update driver, search for driver in C:\Epson and try windows 8.1 or 7 compatibility and then Restart PC.

    If this does not work, Go to C:\Epson and any correct drivers for it that you loaded before, right click on them and select properties>>UNCHECK BLOCK APP>>Compatibility tab>>Change settings for all users>>Run this program in compatibility mode and select>> first try 8.1 and if no success, change to 7 and try again. Go back to device manager and manually install the driver again with these set for compatibility.

    If this does not work, this is how it worked for others.

    >>This is what the procedure was for install 2400 for Perfection 1240U scanner.

    Now I found a solution for Win 8.1 OS for the Epson Perfection 2400 Download drivers for Windows 7 and was  installed and it works for Epson Perfection 1240u.

    1. Unplug the scanner

    ***Uninstall any previous installation and delete Epson folder in C:\ and RESTART PC.

    1. Get the Epson Perfection 2400 Download drivers for Windows 7 from Epson (Epson Scan 3.0.4/20.68 MB)
    2. Install the software and driver
    3. Scanner (does not find any drivers)
    4. In Device Manager > View Tab - Show Hidden Items > Image processing equipment should be found now.
    5. Right-click > Properties > Driver > Update Driver
    6. Search for driver software on your computer
    7. Select from a list of device drivers on your computer > image processing devices
    8. Manufacturer: Epson, Model: Epson Perfection 2400 Select and confirm runs on Windows 8 64 bit. The software EpsonScan is unfortunately tight,.

    >>whatever that mean "Tight"<<

    ****>>>>>>>Now the normal procedure to install older software programs and drivers for a newer OS version, is to right click on the installer file and select Troubleshoot compatibility. Then select, this worked on an older version of Windows. select the version and install. Then test it before you finish out the wizard and save the install settings. If it does not work, then select to reinstall in a different OS version and try again.

    NOTE: always restart PC after install or uninstall and deletion of C:\Epson Folder. 

    Epson also names a company on their site and provide the link to them as they may have some driver for it. ????? But you have to pay for it. LOL

    10+ people found this answer helpful.
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  2. Anonymous
    2018-03-05T06:34:45+00:00

    Go to:

    Control Panel\All Control Panel Items\Devices and Printers

    Right Click on your scanner and select to remove device.

    Now unplug the scanner from the PC.

    Power Off scanner.

    Now go to:

    Control Panel\All Control Panel Items\Programs and Features

    And uninstall the scanner Software/drivers already installed, which I believe is listed below.

    ***Restart PC.

    Epson Event Manager v3.10.83

    • 09/06/17
    • 16.5 MB
    • EEM_3.10.83.exe

    https://epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-1240U/s/SPT_B124011

    (This is for 64bit OS)

    (If you have 32bit OS), then select 32bit Win 10 then download software and drivers.

    And it lists this software and driver for Windows 10, and for 1240U.

    (so I do not have to show you how to install with 7 or 8 software and drivers) : )

    Then install following installation instructions.

    ***Restart PC and it should work fine.

    8 people found this answer helpful.
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  3. Anonymous
    2018-03-05T15:16:54+00:00

    That 2nd link you cited for the 1240U does not have a driver download. It is only for downloading Utilities: the event manager, at least if you have Win 10 64 bit as I do. That link says you must have the Epson Scan Utility already installed:

    Utilities

    Epson Event Manager v3.10.83

    • 09/06/17
    • 16.5 MB
    • EEM_3.10.83.exe

    Download

    Description :

    This file contains the Epson Event Manager Utility v3.10.83.

    This utility allows you to activate the EPSON Scan Utility from the control panel of your Epson model. 

    Note: The EPSON Scan or Epson Scan 2 Utility must be installed prior to using this utility.


    However, you can download the Epson 2400 Drivers. Once downloaded, you can force the 1240U to use them.

    5 people found this answer helpful.
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