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DNS server stops responding at the same time every day

Anonymous
2018-03-07T20:11:10+00:00

I get a 'DNS server has stopped responding' message everyday on my laptop. This problem has been happening since December 2017.

All other devices connected to the wifi have no problems when this message appears, so the issue is with the laptop, I've already checked it's up to date on Windows and with the laptop manufacturer.

This happens after using the internet for an hour or so then the message appears, I restart my laptop once or twice and the internet works again.

I've tried ipconfig /flushdns and /renew and /release and nothing works apart from having to restart my laptop.

Additionally, when the issue happens the troubleshooters on control panel for Network Adapters says it can't find any problem at all.

Any guidance as to the cause of this problem and how to fix it? Is a problem with the laptop rather than the windows OS?

Thank you

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2018-03-07T21:54:19+00:00

    Open Start, type: CMD

    Right click CMD

    Click Run as administrator

    At the command prompt, type:

    netsh int ip reset

    Hit Enter

    Exit the prompt then restart

    Open Start > Settings > Update & security > Troubleshoot

    Scroll down

    Click Network adapters

    Click Run the Troubleshooter

    When complete, restart to see if the problem is resolved.

    If not, press Windows key + X

    Click Device Manager

    Expand Network adapters

    Right click your adapter

    Click Uninstall

    Exit Device Manager, restart. Windows 10 should detect the network adapter then reinstall it. Check if you can connect and browse.

    also try:

    Open Start > Settings > Network & Internet > Status

    Scroll to the bottom then click Network reset.

    1 person found this answer helpful.
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  2. Anonymous
    2018-03-09T20:32:43+00:00

    Perfect, please let me know

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  3. Anonymous
    2018-03-09T20:24:57+00:00

    The problem hasn't happened yet today, but when it does I'll try and let you know, thank you.

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  4. Anonymous
    2018-03-09T20:23:59+00:00

    Thank you, I'll try this next time it happens and let you know how it goes.

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  5. Anonymous
    2018-03-07T20:55:02+00:00

    Ciao,

    I'm Ugo, a Microsoft Independent Advisor willing to help other Microsoft customers.

    Regarding your question, as a first step, can you please:

    1. Open Command Prompt (type cmd + Enter in Cortana)
    2. Type ipconfig /all
    3. Share the outcome

    Please let me know.

    Ciao

    Ugo

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