"The DNS server isn't responding" error. I can not resolve the error using internet instructions this far.

Let' start with standarad troubleshooting steps and update me about the results.

1 - Type ncpa.cpl in Windows start > Right click on your network > Properties > Select Internet Protocol Version 4 (TCP/IPv4) > Hit properties > Make sure below ones are checked

Obtain an IP Address Automatically

Obtain DNS Server Address Automatically

Restart your modem / router

2 - Head to following Microsoft Help Link and execute the steps there

https://support.microsoft.com/en-us/help/10741/...

Following is the content of the Help which you should try

Things to try first

Run the Network troubleshooter followed by networking commands

Update the network adapter driver

Roll back the network adapter driver

Temporarily turn off firewalls

Temporarily turn off any antivirus or malware-prevention software

Uninstall the network adapter driver and restart

Use network reset to reinstall network devices

Hello E for Excel,

Please see the comments below to your post.

Let' start with standarad troubleshooting steps and update me about the results.

1 - Type ncpa.cpl in Windows start > Right click on your network > Properties > Select Internet Protocol Version 4 (TCP/IPv4) > Hit properties > Make sure below ones are checked

Obtain an IP Address Automatically

Obtain DNS Server Address Automatically

Restart your modem / router

2 - Head to following Microsoft Help Link and execute the steps there

https://support.microsoft.com/en-us/help/10741/...

• Executed and issue not resolved

Following is the content of the Help which you should try

Things to try first

Run the Network troubleshooter followed by networking commands

Executed and issue not resolved

Update the network adapter driver

"Windows has determined that the best driver for this device is already installed. There may be better drivers on Windows Update or on the device manufacturer's website".

I am in the process of locating the respective driver and sending it to my personal laptop (troublesome laptop).

Roll back the network adapter driver

To be done

Temporarily turn off firewalls

Executed and issue not resolved

Temporarily turn off any antivirus or malware-prevention software

Executed and issue not resolved

Uninstall the network adapter driver and restart

To be done

Use network reset to reinstall network devices

Executed and issue not resolved

When attempting step 10 using the "sfc/scannow" command, The Administrator Command Prompt states "Windows Resource Protection could not start the repair service"

Hi Jay. I'm Greg, an installation specialist and 8 year Windows MVP, here to help you.

These steps are pretty thorough, have you tried them yet? https://www.lifewire.com/solving-dns-server-not...

https://www.wikihow.com/Fix-DNS-Server-Not-Resp...

If not go over the network: Right click the network icon in System Tray at bottom right end of task bar to Troubleshoot Problems.

Check that the wireless button on a laptop is toggled on. It may be a Function (Fn) key or it may be an actual switch on the side.

Try powering off modem, router and PC and then restarting in that order with 1 minute in between each.

Try updating the Network adapter driver from the PC's Support Downloads webpage. http://answers.microsoft.com/en-us/windows/wiki...

If that doesn't help try Rolling back and then Uninstalling the Network adapter driver in Device Manager. Right click Start to open Device Manager, choose the Network adapter you're using, on Driver tab choose Roll back, restart PC. If that doesn't help ry Uninstall, restart to reinstall.

Try all of these steps: https://support.microsoft.com/en-us/help/10741/...

Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files. Then continue with the other steps to go over your install most thoroughly.

I'd also check at Settings>Update & Security>Windows Update under Installed Updates if there were WIndows Updates installed before this problem started. You can uninstall them from the link there to see if the problem goes away. If so you can hide the Updates using the same tool above.

You can also try to System Restore to a point before the problem began: http://home.bt.com/tech-gadgets/computing/how-t...

If nothing else helps then run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. This solves many problems and will also bring it up to the latest version which you need anyway and by the most stable method. http://windows.microsoft.com/en-us/windows-10/m...

You also are entitled to Support from your internet provider to get online on all devices. This is always included in the monthly bill. If your router is less than a year old they will also Support getting it connected.

Another option is you could replace the wireless adapter with an inexpensive USB nano adapter like this one: https://www.amazon.com/dp/B06XSFPDFX/ref=asc_df...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

Keep me updated.

A. What is your computer's make and model?

B. What is the Windows version and build? (To check this, type winver in Windows Start Search box and click winver)