Share via

Can't set up Guitar Hero controller, computer disconnects USB

Anonymous
2018-03-08T03:23:33+00:00

So, I just recently got a used Red Octane guitar, which is used on Guitar Hero 2.  There's an application called Clone Hero that I want to use it for, so I bought a PS2-to-computer adapter, which I hooked up to my Windows 10 Acer computer and my new guitar.  However, it didn't work.

Originally, I thought it just didn't realize I plugged the USB into the computer.  However, after some experimenting and looking up tips on how to solve this, I realized that it only recognizes it if you put it in directly after restarting my computer.  BUT, after a minute or two, it seems to 'eject' it and stop saying it's connected (it plays the USB disconnecting sound).  If I plug it back in after that, it won't even say it's being plugged in anymore, until I restart the computer and try it again.

Just to reiterate, my Red Octane Guitar hero controller is showing up on my Windows 10 Acer computer for only a minute or two after restarting, and then it promptly disconnects itself.  I'm not sure if it's a problem with the PS2-to-computer adapter, or a problem with the computer itself, but I've run the Hardware Troubleshooter a few times, and it always says there's no problem.

I'm not sure what the problem is, but I haven't seen anything like this yet online, so I'm open to experimenting.

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

3 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-03-11T20:50:58+00:00

    Hello Jomari,

    So, I'm not entirely sure what happened, but it seems like it finally connected after restarting me computer multiple times.  After I restarted my computer a few times, it finally stayed connected when I plugged it in.  I thank you for giving me advice, but I'm sorry I couldn't figure out the exact problem with it.

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2018-03-13T17:52:42+00:00

    thank you for your reply. Glad to hear things are running smoothly. If anything else comes up, we're here to further assist you.

    0 comments
  3. Anonymous
    2018-03-08T18:07:21+00:00

    Hi,

    A corrupted data may cause your game not to work properly. Here are five steps on how to isolate driver issues:

    Method 1: Perform a clean boot, this helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 10. Here is the linkon how to perform a clean boot.

    Method 2: Here is a link on how to download Apps Troubleshooter.

    Method 3: Here is a link on how to use the System File Checker tool

    Method 4: Update Your PC Device Drivers

    Method 5: Install All Available Windows Updates

    1. Click the Start button.
    2. Type "update" into the search box and hit ENTER.
    3. The Windows Update dialog box will appear.
    4. If updates are available, click the Install Updates button.

    Let us know how it turns out.

    0 comments