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I keep getting the error code 0x800704c7

Anonymous
2018-01-24T20:07:04+00:00

I keep getting the error code 0x800704c7 when my computer is trying to update to latest update 1709...I have version 1607...any help would be appreciated! Thanks!

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2018-03-10T23:04:23+00:00

    Same problem, turns out it was Microsoft Defender  blocking the install.  Open Windows Defender Security Center, go to Virus & Threat Protection, then Virus & Threat Protection Settings, and then turn off Real Time Protection.  The real time protection is temp and will turn back on after the install, but check anyway to make sure it back on after install

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  2. Anonymous
    2018-03-31T21:15:19+00:00

    This is the latest error message I received:

    10+ people found this answer helpful.
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  3. Anonymous
    2018-03-31T21:13:18+00:00

    Hi Andre,

    I'm in a similar situation, unable to complete Windows 10 version 1709 update. I have tried every possible way to resolve this issue without any success. Since my HP PC has not been tested for the Fall Creators Windows update (1709) does it mean that there is no way to keep up with Windows updates in the future, unless we buy a new PC?

    Your advice on this matter will be greatly appreciated.

    Please see my PC's info below:

    5 people found this answer helpful.
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  4. Anonymous
    2018-03-11T20:41:41+00:00

    Thanks! That was the problem....all fixed!

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  5. Anonymous
    2018-01-24T20:09:37+00:00

    Please be advised some users are reporting issues with the Windows 10 1709 update. Make sure you backup before attempting to upgrade:

    http://answers.microsoft.com/en-us/windows/wiki...

    How to block it if you don't want to upgrade:

    https://www.groovypost.com/howto/block-windows-...

    What is the make and model of your computer?

    Have you checked the manufacturers website to determine compatibility?

    Check this List to Determine if Your Computer is Compatible with homegrouthe Windows 10 Fall Creators Update 1709

    https://answers.microsoft.com/en-us/windows/wik...

    perform the following tasks:

12 Things You Should Do Before Installing Windows 10 Creators Update (Version 1709)

[https://www.groovypost.com/howto/prepare-comput...](https://www.groovypost.com/howto/prepare-computer-windows-10-creators-update-version-1703/)

 



How to download official Windows 10 ISO files

[http://answers.microsoft.com/en-us/windows/wiki...](http://answers.microsoft.com/en-us/windows/wiki/windows_10-windows_install/how-to-download-official-windows-10-iso-files/35cde7ec-5b6f-481c-a02d-dadf465df326)



How to Upgrade to Windows 10 Creators Update version 1709 using ISO File from Versions 1507, 1511, 1607 and 1703 

[https://answers.microsoft.com/en-us/windows/wik...](https://answers.microsoft.com/en-us/windows/wiki/windows_10-windows_install/how-to-upgrade-to-windows-10-creators-update/617a37da-8fc0-4f33-a3eb-59fe9082f925)

    4 people found this answer helpful.
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