Share via

How to clear the cache of a particular game?

Anonymous
2018-03-17T15:59:22+00:00
  1. From C:\Users\fatim\AppData\Local\Packages\XIMADINC.MagicPuzzles_np8fj6akx2czy\AC one can find the jpg files in the hidden folders below that and verify that there are hundreds, some of which one can recognise as small images of puzzles of the day, or of the person who uploaded the puzzle, or even of some of the ads. But many I don't know where they come from.
  2. If I go to the location of one of them, I find see the contents of the hidden folder with hundreds more files I dare not touch.
  3. I tried all clear caches I know of and verified that these folders/files are never touched and keep adding to the thousands
  4. I deleted manually at least the thousands of the jpg files of people and ads, and was left with what I imagine are the basic functioning files

QUESTION: is there an easy way to clear the cache of this or any other game without compromising the information about coins, rewards, packages, etc.

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

  1. Anonymous
    2018-03-19T22:25:16+00:00

    Hi,

    There are several reasons why there are existing unwanted files or images on the game's installation files. If you are using the free version of the game, those images or files are automatically saved on the system every time the game plays an ad. You may also need to scan for viruses and malware to ensure that your computer is not infected. To resolve your concern, you may perform following solutions on your PC:

    Solution 1. Reset the Windows Store to clear the Store cache.

    1. Press Windows key + X on your keyboard.
    2. Click on Command prompt (Admin).
    3. Type wsreset.exe, and then hit Enter.

    Solution 2. Remove temporary files.   

    Temporary files are automatically deleted after exiting an application or a game. However, restarting your computer without exiting an active Windows session won't delete temporary files. These files may cause issues running games on Windows 10.     

    1. Press the Windows key on your keyboard, and then click the Settings icon.
    2. Select System, and then select Storage.
    3. Select This PC and click on Temporary files.
    4. Select Temporary files.
    5. Click Remove files.
    6. Restart your computer for the changes to take effect.

    If the issue persists, use an antivirus software to scan for viruses and malware in your PC.

    Should you need further assistance, you can contact us anytime.

    40+ people found this answer helpful.
    0 comments

0 additional answers

Sort by: Most helpful
Most helpful Newest Oldest