Is your system runningg with a gpu OC? I have literally the same setup down to 4k monitor and the game crashes 30 seconds in if i have it OC’d but not at all when its at stock
Star Wars Battlefront II constant crashing on Windows 10 64
I have a new gaming PC running Intel i7 7700k on an MSI Z270 Gaming Pro Carbon mobo. 32 gigs of DDR4 3200mhz ram, MSI Nvidia GTX1080Ti Gaming X 11gb GPU.
Since the first patch to the EA game it now crashes constantly. No other game or program is affected and the only error found is
Windows Error Reporting Fault bucket 2296810509322810570, type 5
Event Name: RADAR_PRE_LEAK_64
Response: Not available
Cab Id: 0
Problem signature:
P1: starwarsbattlefrontii.exe
P2: 1.0.15.19221
P3: 10.0.16299.2.0.0
P4:
P5:
P6:
P7:
P8:
P9:
P10:
Attached files:
\?\C:\Users\Marky\AppData\Local\Temp\RDR1F2F.tmp\empty.txt
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1F30.tmp.WERInternalMetadata.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1F4C.tmp.csv
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1F5C.tmp.txt
These files may be available here:
Analysis symbol:
Rechecking for solution: 0
Report ID: 1a9a0b84-2198-41ec-9178-f3c4da76d92b
Report Status: 268435456
Hashed bucket: a0ce28c5520efb6aefdfe8fd3c91f4ca
I have tried all the posted fixes and EA say it is either Windows of Hardware fault.
All hardware passes every test I throw at it 100%.
I think it is poor programming........
Can you help me?
Mark Smith
Windows for home | Windows 10 | Gaming
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
6 answers
Sort by: Most helpful
-
Anonymous
2018-03-22T00:14:22+00:00 -
Anonymous
2017-12-29T00:21:18+00:00 Thanks for the update. With your computer specs it seems that it passed all the requirements of the game. You mentioned that this is the only game that having this issue, this means it might be an in-game issue that needs a new patch from the game developer. We can try more troubleshooting steps on our end to make sure that we exhaust all the possible solutions.
Step 1: Reset the game from the Settings menu.
- Click Start and click Settings.
- Select System.
- Select Apps and features.
- Find the game and click Advanced options.
- Click Reset. You need to restart your computer to let the changes take effect.
Step 2: Delete Temporary files. This will help delete temporary files that have been stored on your computer.
- Click Start and click Settings.
- Select System.
- Select Storage.
- Select This PC.
- Click Temporary files.
- Choose Temporary files.
- Click Remove files.
Step 3: Perform a clean boot on your computer. To do this, you may refer to the link below:
Step 4: Try using a different profile and check if the issue persist.
For additional troubleshooting steps, you may check out this link.
Should you need further assistance, feel free to post back.
-
Anonymous
2017-12-27T12:07:08+00:00 here is the last response I sent to EA Games .......
My system build is all less than 6 months old and has passed every hardware test I have thrown at it today.
I have an i7 7700K Kaby Lake processor running on an MSI Z270 Gaming Pro Carbon MOBO
32 Gigs of DDR4 3200 Mhz Corsair Memory
MSI GTX 1080Ti Gaming X 11gb GPU
Samsung 4k 28inch Monitor
Windows10 64
Corsair H80i v2 liquid CPU cooler
The game played perfectly for 3 long sessions while I completed the Campaign single player mode.
But immediately after the first update patch was downloaded and applied it crashed in every mode.
I have been continuously monitoring the help sites and forums and applying all suggested fixes but to no avail.
I have uninstalled and reinstalled both the game and Origin software on numerous occasions and have also attempted to install and repair several times but still an issue.
I have no issues with any other business or game software or utilities running on my system just this one.
All system drivers are up to date and checked weekly.
As can be seen from the Answers HQ site there are numerous people experiencing similar and identical problems on various hardware platforms which display the same symptoms although the hardware would appear to be irrelevant.
Have you any other tests we could try?
.........on top of all these things I have reset all my overclocked hardware to stock settings just in case but this had no effect on the situation either.
Ran the Windows app trouble shooter yesterday and the only thing it said was a possible corrupt cache which I repaired. It seems that this comes up every time the troubleshooter is run no matter what response you give.
The app store is functioning perfectly.
No other software etc. are displaying any signs of any issues only this one game.
The only other issue I have on my system is that I cannotr run the Hardware troubleshooter as this always fails with the classic 0x8000FFFF error code.
HELP!!
-
Anonymous
2017-12-27T12:32:50+00:00 In addition to my last post, I have also ran all the scannow tests etc and verified that I do not have any corrupt system files or memory faults.
-
Anonymous
2017-12-25T23:19:10+00:00 Hi Mark Smith,
Compatibility issue is one of the common reasons why game constantly crashing on Windows 10 computer. For us to properly assist you, we need to gather more information. Kindly answer the questions below:
- What are the troubleshooting steps you have done so far?
- Have you tried uninstalling and reinstalling the affected game?
In the meantime, we suggest that you run the troubleshooter for Windows apps using the link below. This can help remove problems or conflicts with an app from Windows Store.