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Bluetooth disappeared on Windows 10

Anonymous
2018-03-22T15:15:11+00:00

Hi

Today from one minute to another, the bluetooth toggle in my settings disappeared. 

I've set up the start up type as Automatic under the Bluetooth support service under the services command but that didn't help. I also did a bluetooth driver update and installed all of the latest drivers.

Now under Device manager, even with show hidden options on, the bluetooth option doesn't appear.

I've followed guidelines from other forums but none work.

any other ideas please? 

thanks

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2018-03-22T15:55:35+00:00

    What is the make and model of your computer?

    Which version of Windows 10 is installed?

    Go into BlueTooth Settings > Devices > Bluetooth and other devices > then unpair/remove the device, restart then pair it again.

    Use the Add Bluetooth wizard in Control Panel

    Press Windows key + R

    Type: control printers

    Hit Enter

    Click Add device then add the Bluetooth device again.

    Have you checked for updated chipset drivers for your make and model?

    Also, some manufacturers will provide separate Bluetooth drivers.

    http://answers.microsoft.com/en-us/insider/wiki...

    Press Windows key + R

    Type: services.msc

    Hit Enter

    Scroll down to Bluetooth Support Service

    Right click it

    Click Properties

    Under the General tab

    Click in the Startup type: listbox

    Choose Automatic

    Click Start

    Click Apply then OK

    Restart your computer then check if its working.

    Other things you can try include the Bluetooth troubleshooter.

    Open Start > Settings > Update & security > Troubleshoot

    Scroll down to Bluetooth

    Click Bluetooth then click Run the troubleshooter

    When complete, Restart your computer.

    Press Windows key + X

    Click Device Manager

    Expand Bluetooth

    Right click each entry then click Properties

    Select the driver tab, click Rollback if its not grayed out.

    If it is grayed out, right click Bluetooth driver then click uninstall

    Restart your computer then check if its working again.

    If not, remove any other Bluetooth devices since they might be causing interference .

    You can also try pairing through Devices and Printers. Learn more:

    https://www.groovypost.com/howto/pair-a-bluetoo...

    70+ people found this answer helpful.
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  2. Virginia M 40,820 Reputation points Independent Advisor
    2018-03-22T19:36:27+00:00

    It is the KB 4074588 update which is causing it, it has also affected USB devices amongst other problems. Uninstall it then restart the pc.

    You could also try restarting the pc to see if BT returns as well as updating the chipset driver from the manufacturer’s website.

    If that doesn’t work try these:

    1. Run the Hardware and Devices Troubleshooter.

    On Cortana's search box, type, "Troubleshooting" > left-click on the result > Hardware and Sound > open Hardware and Devices and follow the on-screen instructions.

    1. Restart Bluetooth Support Service.

    Press the Windows key + R, then type "services.msc". Once the Services window opens, locate Restart Bluetooth Support Service > right-click > Restart.

    After so, right-click on it again, choose Properties, then ensure startup type is on Automatic.

    Once done, please restart your computer and see if the wireless keyboard and mouse are functioning.

    https://answers.microsoft.com/en-us/windows/for...

    40+ people found this answer helpful.
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  3. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2018-03-22T15:31:09+00:00

    Have you updated Bluetooth Driver from Device Manager or from Computer manufacturer's site?

    Have you already run Troubleshooters for Bluetooth and Hardware & Devices

    Type troubleshoot in Windows Starts Search box (Cortana) > Troubleshoot

    Click Bluetooth and run the troubleshooter

    Click Hardware & devices and run the troubleshooter

    What is make and model number of your computer?

    20+ people found this answer helpful.
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