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Screen Resolution is limited to 1024x768

Anonymous
2018-03-27T09:34:20+00:00

Hi. I have a Lenovo Yoga 500-ibd14 with Intel graphics. I recently updated my Windows 10 to the Falls update. As i've researched so far, my laptop supports Full HD resolution but why is it that the setting only shows 1024x768 resolution? Any kind of help is appreciated. Thank you!

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2018-03-27T10:53:12+00:00

    Press Windows key + X

    Click Device Manager

    Expand Display adapters

    Right click the current display adapter

    Click Properties

    Click Driver tab

    Click Rollback driver if the option is available

    If not

    Right click the current display adapter

    Click Uninstall

    Check the box that says, "Delete the driver software for this device.”

    Exit Device Manager

    Restart

    Go to Start -> Settings -> Update & security, then Check for updates and install any available updates.

    Open Start > Settings > System > Display

    Make sure recommended settings are selected for Scale and Layout and Screen resolution.

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  2. Anonymous
    2018-03-28T14:36:43+00:00

    Thank you for your advice. But I think I won't resort to that anymore 'cause it's too much of a hassle for me. Thanks anyway.

    2 people found this answer helpful.
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  3. Sumit 43,781 Reputation points Volunteer Moderator
    2018-03-28T14:10:56+00:00

    Thank you for getting back.

    Right click Start>Device Manager.

    Expand Display adapters.

    Take a screenshot and post it in the next reply.

    2 people found this answer helpful.
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  4. Anonymous
    2018-03-28T14:19:43+00:00

    Hi. I just tried it now.

    Rolling back the driver didn't solve the problem.

    Uninstalled the driver and restarted right after. The missing driver automatically installed the Intel graphics back.

    1 person found this answer helpful.
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  5. Sumit 43,781 Reputation points Volunteer Moderator
    2018-03-27T09:38:52+00:00

    Hello,

    Please try reinstalling the latest driver packages as they might not have been correctly migrated to version 1709.

    Intel graphics HD Onboard:

    https://pcsupport.lenovo.com/in/en/products/LAP...

    Nvidia Driver:

    https://pcsupport.lenovo.com/in/en/products/LAP...

    After reinstalling them restart and see if the desired resolution is achieved.

    1 person found this answer helpful.
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