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Win10 - Videos play 10x fast forward via HDMI to LG TV

Anonymous
2018-03-04T23:57:44+00:00

Macbook Air with Win 10 is connected via HDMI to  LG 55UH605W  TV. 

When TV goes to sleep and then switched ON, windows graphics driver screw video playing - plays like 10x or 20x fast forward. Youtube or local files, doesn't matter.

[unplug HDMI cable and video plays normally in macbook screen]

Windows restart helps.

Please fix.

OS Name Microsoft Windows 10 Home

Version 10.0.16299 Build 16299

System Manufacturer Apple Inc.

System Model MacBookAir7,2

System Type x64-based PC

Processor Intel(R) Core(TM) i5-5250U CPU @ 1.60GHz, 1601 Mhz, 2 Core(s), 4 Logical Processor(s)

BIOS Version/Date Apple Inc. MBA71.88Z.0166.B12.1602221953, 22.02.2016

Name Intel(R) HD Graphics 6000

PNP Device ID PCI\VEN_8086&DEV_1626&SUBSYS_011B106B&REV_09\3&11583659&0&10

Adapter Type Intel(R) HD Graphics Family, Intel Corporation compatible

Adapter Description Intel(R) HD Graphics 6000

Adapter RAM 1,00 GB (1 073 741 824 bytes)

Installed Drivers igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll

Driver Version 20.19.15.4835

INF File oem60.inf (iBDWM_w10 section)

Driver c:\windows\system32\drivers\igdkmd64.sys (20.19.15.4835, 7,59 MB (7 963 632 bytes), 01.11.2016 23:05)

Name Intel(R) Display Audio

Manufacturer Intel(R) Corporation

Status OK

PNP Device ID HDAUDIO\FUNC_01&VEN_8086&DEV_2808&SUBSYS_80860101&REV_1000\4&7370702&0&0001

Driver c:\windows\system32\drivers\intcdaud.sys (6.16.0.3197, 470,48 KB (481 768 bytes), 12.05.2016 6:32)

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-07-20T20:21:49+00:00

    actual fastest workaround when video playback got screwed or HDMI sound device disappeared:

    go to sleep from Windows Start menu. Wake up from keyboard/mouse.

    30+ people found this answer helpful.
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  2. Anonymous
    2018-07-03T21:22:09+00:00

    good workaround for you... I am minimalist, don't want another appliance. 

    BTW, if you have problem with video fast forward only, try this. When you gonna take MacBook off, first open the deck so the MacBook display gets activated. Only after that unplug HDMI and then switch off TV. It seems to be working for me, apart from the sound problem.

    1 person found this answer helpful.
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  3. Anonymous
    2018-07-03T20:19:21+00:00

    I have same partial solution:

    After connecting Samsung TV via HDMI, the playback device for sound on Mac Book changes to Samsung TV. I changed it back to Mac book speaker and video started playing on a normal speed. But the sound goes through Mac Book speakers. I connected JBL speakers and it works for me.

    1 person found this answer helpful.
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  4. Anonymous
    2018-03-05T06:19:10+00:00

    Hi Samuel,

    We'd like to get additional details about the issue you're experiencing right now with Windows 10 on your MacBook Air, kindly verify the following:

    • Have you recently installed the latest driver for your graphics card from the Apple website?
    • Have you tried connecting a different TV? Same issue?
    • What about using a different HDMI cable?

    We look forward to your response.

    1 person found this answer helpful.
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  5. Anonymous
    2018-03-05T11:02:13+00:00

    Hi Joanna

    * driver is from Nov 16, 2017 provided by Windows Update. If I put there different driver, won't it be updated by another Microsoft update?

    * I like this TV and also HDMI cable is the one of highest quality

    https://www.apple.com/shop/product/HHLY2ZM/B/belkin-4k-mini-displayport-to-hdmi-cable-2-m-65-ft?fnode=8b&fs=fh%3D4595%252B3058

    If Microsoft gets more reports like this, e.g.

    https://answers.microsoft.com/en-us/windows/forum/windows\_10-hardware-winpc/win10-hdmi-adapter-video-speed-too-fast-sound-high/e1e5a96a-d629-4bc0-8fd8-0dd9f0e1e07d

    perhaps you would like to diagnose the problem by yourself.

    I'm happy user of Windows and if Microsoft doesn't have money or people to diagnose the problem, sure I understand it :)

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