Hi,
One of the most common reasons why this error may appear while installing a software/program may be due to its compatibility with your current Windows 10 version/build. To better assist you, we would like to know a few more information. Kindly answer the questions below:
- What is the make and model of your computer?
- Are you having issues installing any other programs?
- What is the current version/build of your Windows 10 PC? To check, type winver on Cortana's search field and press Enter.
- Have you tried performing any troubleshooting steps?
In the meantime, we would highly recommend that you get in touch with the software developer's support team to check the program's system requirements.
We'll be waiting for your response.