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Mapping A WDMYCLOUD in Windows 10

Anonymous
2018-03-08T00:46:53+00:00

I am unable to may me WDMyCloud as a network drive discoverable in explorer.  The WDMyCloud is accessible through installed software, can be seen in files explorer, my is not selectable when trying to assign the WDMyCloud to a drive letter.

Any solutions out there?

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2018-03-08T17:00:04+00:00

    Western Digital's website has complete instructions.

    How to map a My Cloud or NAS device on Windows

    2 people found this answer helpful.
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  2. Anonymous
    2018-03-08T06:32:09+00:00

    Hi Alan,

    This may be caused by an incompatible software issue due to a recent upgrade. Let us know more:

    • When did you first experience this issue?
    • Was there a recent update/ upgrade installed?
    • Was there any changes done on your computer?
    • Have you done any troubleshooting steps yet?
    • What do you mean in saying, "I am unable to may me WDMyCloud as a network drive"

    We're looking forward to your response.

    2 people found this answer helpful.
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  3. Anonymous
    2018-03-15T03:19:03+00:00

    How do I map this network drive.  It is undiscoverable although connected to the router.

    1 person found this answer helpful.
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  4. Anonymous
    2018-03-15T03:20:19+00:00

    I added a screen shot, see below 

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  5. Anonymous
    2018-03-08T17:37:46+00:00

    If WD's instructions aren't working for you, they are the people you should be contacting. It's their procedure so they should step up.

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