Black bars cover text in office programs as well as any selectable buttons on screen, IE control panel (changing icon size and orientation) will have black bars over the options you can change .

Question

Black bars cover text in office programs as well as any selectable buttons on screen, IE control panel (changing icon size and orientation) will have black bars over the options you can change .

Anonymous

https://gyazo.com/8e4fb2d122437a4cfd83c7e9f0e12a29

https://gyazo.com/efa0d514341e06920de01fe3ecbbabe2

would get more pictures but having issues getting them as the computer isn't cooperating and i'm working on it remotely, The black boxes appear anywhere there is a button i can press I.E. In control panel when i click to change the icons from large to small etc black boxes appear over the selections

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3 answers

Answer 1

Anonymous

I corrected the issue by running Hitman Pro 64 bit in combination with Malware bytes antimalware, The File found was called reference.exe and was located in the Documents section of the user profile.

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Answer 2

Looks like it could be an issue with your display driver.

Press Windows key + X

Click Device Manager

Expand Display adapters

Right click the current display adapter

Click Properties

Click Driver tab

Click Rollback driver if the option is available

If not

Right click the current display adapter

Click Uninstall

Check the box that says, "Delete the driver software for this device.â€

Exit Device Manager

Restart

Go to Start -> Settings -> Update & security, then Check for updates and install any available updates.

Answer 3

Hey there, Tyler

welcome to the Microsoft Community forums.

If that's what happens, then doing a virus scan is the best place to start. Windows 10 has an antivirus software built into it. So starting there will be the best place to start.

This article will get you started with Windows Defender

https://support.microsoft.com/help/4026132

Hope this helps,

Regards,

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Black bars cover text in office programs as well as any selectable buttons on screen, IE control panel (changing icon size and orientation) will have black bars over the options you can change .

3 answers