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Microsoft Store App Won't Run

Anonymous
2018-05-15T22:50:27+00:00

System: Windows 10 Enterprise 1703

Clean install + Visual Studio 2017 + SQL Server 2017

I cannot run the Windows Store. Running Get-AppxLog shows the following:

AppX Deployment operation failed for package

Microsoft.WindowsStore_11709.1001.2713.0_neutral_~_8wekyb3d8bbwe with error

0x80073CF3. The specific error text for this failure is: Windows cannot install

package Microsoft.WindowsStore_11709.1001.27.0_x64__8wekyb3d8bbwe because this

package depends on a framework that could not be found. Provide the framework

"Microsoft.NET.Native.Runtime.1.6" published by "CN=Microsoft Corporation,

O=Microsoft Corporation, L=Redmond, S=Washington, C=US", with neutral or x64

processor architecture and minimum version 1.6.24903.0, along with this package

to install. The frameworks with name "Microsoft.NET.Native.Runtime.1.6"

currently installed are: {}

Running "Get-AppxPackage | Where-Object -Property Name -Like '*NET.Native*' | Select-Object Name, InstallLocation" indicates I have the following:

Microsoft.NET.Native.Framework.1.3 C:\Program Files\WindowsApps\Microsoft.NET.Native.Framework.1.3_1.3.24201.0_x64__...

Microsoft.NET.Native.Framework.1.3 C:\Program Files\WindowsApps\Microsoft.NET.Native.Framework.1.3_1.3.24201.0_x86__...

Microsoft.NET.Native.Runtime.1.4   C:\Program Files\WindowsApps\Microsoft.NET.Native.Runtime.1.4_1.4.24201.0_x64__8w...

Microsoft.NET.Native.Runtime.1.4   C:\Program Files\WindowsApps\Microsoft.NET.Native.Runtime.1.4_1.4.24201.0_x86__8w...

Microsoft.NET.Native.Runtime.1.3   C:\Program Files\WindowsApps\Microsoft.NET.Native.Runtime.1.3_1.3.23901.0_x64__8w...

Microsoft.NET.Native.Runtime.1.3   C:\Program Files\WindowsApps\Microsoft.NET.Native.Runtime.1.3_1.3.23901.0_x86__8w...

Microsoft.NET.Native.Framework.1.7 C:\Program Files\WindowsApps\Microsoft.NET.Native.Framework.1.7_1.7.25531.0_x86__...

Microsoft.NET.Native.Framework.1.7 C:\Program Files\WindowsApps\Microsoft.NET.Native.Framework.1.7_1.7.25531.0_x64__...

Microsoft.NET.Native.Runtime.1.7   C:\Program Files\WindowsApps\Microsoft.NET.Native.Runtime.1.7_1.7.25531.0_x64__8w...

Microsoft.NET.Native.Runtime.1.7   C:\Program Files\WindowsApps\Microsoft.NET.Native.Runtime.1.7_1.7.25531.0_x86__8w...

I have searched high and low but cannot figure out a way to get Microsoft.NET.Native.Runtime.1.6 installed.

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2018-05-16T19:42:35+00:00

    I have now resolved this issue.

    Just replying to inform anyone else who finds this thread what my ultimate solution to this problem was.

    In Visual Studio I created a Universal Windows Platform application. I used NuGet to change the platform to 5.3.2, which I know uses .NET Native 1.6. After NuGet downloaded the packages, I went into my C:\Users<username>.nuget\packages\microsoft.net.native.compiler\1.6.1\tools\Runtime<x64/x86> directories. Those directories contain the relevant Microsoft.NET.Native.Runtime.1.6.appx files, which can then be directly installed. 

    After installing them, the Microsoft Store immediately started working.

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  2. Sumit 43,806 Reputation points Volunteer Moderator
    2018-05-16T14:44:41+00:00

    As I said, the easiest way is to download and run this and select upgrade this PC.

    https://go.microsoft.com/fwlink/?LinkId=691209

    If you have an IT person, it is even better.

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  3. Anonymous
    2018-05-16T14:37:44+00:00

    Thank you for the suggestion. Unfortunately, that would require IT to be involved. My main reason for even asking about this is that IT backlog means I can't get them to handle a reinstall for like a week. I do find it absolutely crazy that the best answer to a missing dependency problem appears to basically be "Reinstall the entire OS". What I was really hoping for was a way to simply install the dependency.

    Anyways, thanks to you both for the advice.

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  4. Anonymous
    2018-05-16T00:07:30+00:00

    I have tried Safe Mode with no success.

    I have also attempted WSReset, but that just gives me the error "You'll need a new app to open this ms-windows-store". 

    As far as Windows Update goes, unfortunately that is in the hands of IT, as I am fully up to date with what they have currently approved.

    If I can't get this resolved I'm just going to have them re-image my box, and slowly try to figure out at what point it breaks. I hadn't tried accessing it till I had installed VS2017 and SQL2017 and am not sure if it was broken in the original image, or if those installers somehow broke it.

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  5. Anonymous
    2018-05-15T23:35:14+00:00

    Hello StarrKline! Sorry you are having this problem. I had the same once before.

    Have you tried everything on this page -> https://support.microsoft.com/en-us/help/402733...

    I would definitely make sure you're on the latest windows update. Also try starting on safe mode with networking and see if it will start that way. If so, go into task manager with ctrl + shift + escape and turn off some programs one by one until it works normally.

    I'll be keeping an eye on this and trying my best to help!

    -Zack

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