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Forced deactivation of parental control of windows

Anonymous
2018-05-02T15:47:47+00:00

Good evening, I set on my child's PC, with windows 10, the parental control but unable to disable it using the Task Manager with the keys ctrl + alt + del and terminating the process WpcMon.exe. How can I prevent it from doing this?

Thank you

Massimiliano De Santis

Windows for home | Windows 10 | Family and online safety

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-05-02T16:11:48+00:00

It would suggest one of two things, the account if a Family Account or the NTUser.dat file is corrupt.

Family Account.

If the other account is setup as a family account, sign into your Your Family at the following link:

https://account.microsoft.com/family

Under the account, click More options, click Remove from family.

Restart then check if you can sign into the account again.

Change the account privilege

It is possible there is a profile issue, you could try changing the account privileges to Standard User from Administrator to see if it logs you in.

In your current account

Press Windows key + X

Click Task Manager

Select the Users tab

Select the account, then click Disconnect

Press Windows key + R

Type: control userpasswords2

Hit Enter

Select the other account

Click Properties

Click Group Membership

Select Standard user

Click Apply then OK

Click Apply then OK again

Restart the machine, the try logging into the account.

If that doesn't work, then it suggest NTUser.dat might be corrupt.

Open Start, type view advanced system settings

Hit Enter

Under User Profiles, click Settings

For the affected profile, click Delete

Select your user profile or another user profile that is able to log on successfully.

Click Copy To..

Click Browse then save it somewhere on your drive

Rename it to something else

Open File Explorer > This PC > system drive where Windows is installed

Open the Users folder

Open the troubled profiled

Go to the View tab, then check off Hidden items in Show/Hide

The NTUser.dat with backed up earlier, copy it into this folder

Restart, then check if you can log in.

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