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Microsoft Store apps can't connect to the Internet over PPPoE in Windows 10

Anonymous
2018-04-06T02:30:22+00:00

The error code is 0x80072EFD. when I connect to the Internet over wifi, the Microsoft Store work as well.

but my place use PPPoE and Microsoft Store cant connect with it

How can I solve it?

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-04-06T12:30:28+00:00

Try the suggestions in the link below and let me know how you make out.

https://answers.microsoft.com/en-us/windows/for...

If you are already connected when you are doing this click "setup a connection anyway".

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  1. Anonymous
    2018-04-06T13:38:30+00:00

    I dont know how, my microsoft store work as well when I set a second PPPoE with the same username and password and just different connection name

    thanks for your help

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  2. Anonymous
    2018-04-06T13:32:54+00:00

    My apologies, naturally I thought Windows 8 since it's in the title. It could mean a few other things, like for instance, a feature update could easily fix it (if you haven't done one already). Are you on version 1709? You can find out by holding together Windows key + X, let go of the combination, then hit R. Type in winver, and press enter. I'd like to know the version number. Thanks.

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  3. Anonymous
    2018-04-06T07:03:31+00:00

    yes

    this support article for windows 8, its tell to fix with update KB2811660 and this update just only for windows 8.

    im using windows 10, and that update ("KB2811660") not compatible with my windows

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  4. Anonymous
    2018-04-06T03:52:09+00:00

    Hey DamanUY,

    Have you read this support article perchance? Apparently Microsoft addressed this in a cumulative update, as shown here: https://support.microsoft.com/en-us/help/280008...

    Hopefully that fixes it. Good luck!

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