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Error 1324. The folder path '?WINDOWS' contains an invalid character

Anonymous
2018-05-04T13:46:52+00:00

I've purchased a new HP and when installing the software from the old system I get "Error 1324. The folder path '?WINDOWS' contains an invalid character" while installing office and intuit QB.

Intuit spent 3 hrs trying and was unsuccessful. I myself have tried for 3 days now with no success either. Ran all of the test and repairs and modified the registry as directed with still no success.

I even believed it was an issue with windows installer but everything else installs completely with no errors.

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2018-05-04T14:12:54+00:00

    The folder path '?WINDOWS' contains an invalid character

    -> Folder names cannot contain a question mark.

    I modified the registry as directed.

    -> What was the registry hack you applied?

    Please do this:

    1. Mark the code line below, then press Ctrl+C to copy it.
    2. Click the Windows orb, then press Ctrl+V to paste the code line.
    3. Press Enter.
    4. Open the desktop file Env.txt and copy its contents into your reply.

    cmd  /c  set  > "%UserProfile%\Desktop\Env.txt" & pause

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  2. Anonymous
    2018-05-04T14:39:45+00:00

    C:\Windows\system32\cmd.exe

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  3. Anonymous
    2018-05-04T15:05:29+00:00

    I've removed the ? in the files directed with regedit.

    C:\Windows\system32\cmd.exe

    This is not the contents of Env.txt. Please try again.

    Please report in detail what you did in the registry. Since the registry contains a few hundred thousand entries, you reply tells me next to nothing.

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  4. Anonymous
    2018-05-05T20:23:09+00:00

    ALLUSERSPROFILE=C:\ProgramData

    APPDATA=C:\Users\MG Tech\AppData\Roaming

    CommonProgramFiles=C:\Program Files\Common Files

    CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files

    CommonProgramW6432=C:\Program Files\Common Files

    COMPUTERNAME=MGTECH-OFFICE

    ComSpec=C:\Windows\system32\cmd.exe

    configsetroot=C:\Windows\ConfigSetRoot

    FPPUILang=en-US

    FP_NO_HOST_CHECK=NO

    HOMEDRIVE=C:

    HOMEPATH=\Users\MG Tech

    LOCALAPPDATA=C:\Users\MG Tech\AppData\Local

    LOGONSERVER=\MGTECH-OFFICE

    NUMBER_OF_PROCESSORS=8

    OneDrive=C:\Users\MG Tech\OneDrive

    OnlineServices=Online Services

    OOBEUILang=en-US

    OS=Windows_NT

    Path=C:\Program Files (x86)\Intel\iCLS Client;C:\Program Files\Intel\iCLS Client;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0;C:\Program Files (x86)\Intel\UCRT;C:\Program Files\Intel\UCRT;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files\Intel\WiFi\bin;C:\Program Files\Common Files\Intel\WirelessCommon;C:\Program Files (x86)\Intel\TXE Components\TCS;C:\Program Files\Intel\TXE Components\TCS;C:\Program Files (x86)\Common Files\Intuit\QBPOSSDKRuntime;C:\Program Files (x86)\Skype\Phone;C:\Users\MG Tech\AppData\Local\Microsoft\WindowsApps;

    PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC

    platformcode=7F

    PROCESSOR_ARCHITECTURE=AMD64

    PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 94 Stepping 3, GenuineIntel

    PROCESSOR_LEVEL=6

    PROCESSOR_REVISION=5e03

    ProgramData=C:\ProgramData

    ProgramFiles=C:\Program Files

    ProgramFiles(x86)=C:\Program Files (x86)

    ProgramW6432=C:\Program Files

    PROMPT=$P$G

    PSModulePath=C:\Windows\system32\WindowsPowerShell\v1.0\Modules\

    PTSMINSTALLPATH=c:\Program Files\HP\HP ProtectTools Security Manager\Bin\

    PTSMINSTALLPATH_X86=c:\Program Files (x86)\HP\HP ProtectTools Security Manager\Bin\

    PUBLIC=C:\Users\Public

    RegionCode=NA

    SESSIONNAME=Console

    SystemDrive=C:

    SystemRoot=C:\Windows

    TEMP=C:\Users\MGTECH~1\AppData\Local\Temp

    TMP=C:\Users\MGTECH~1\AppData\Local\Temp

    USERDOMAIN=MGTech-Office

    USERNAME=MG Tech

    USERPROFILE=C:\Users\MG Tech

    windir=C:\Windows

    windows_tracing_flags=3

    windows_tracing_logfile=C:\BVTBin\Tests\installpackage\csilogfile.log

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  5. Anonymous
    2018-05-04T14:44:25+00:00

    I've removed the ? in the files directed with regedit.

    after reboot they come back

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