Solve an update problem "Feature update to Windows 10, version 1803 - Error 0x80070002"

Hi Ariel,

-We'll first try the Windows Update Troubleshooter

https://aka.ms/wudiag - download here, run this, and see if that can detect and fix your problem.

• If no luck, we'll run a couple of scans to try to repair corrupt sys files.

Click start, type “cmd” - right click and run as admin - then copy and paste this:

DISM.exe /Online /Cleanup-image /Restorehealth

Hit enter, and wait for that to finish, and move onto the next command. Type(or copy and paste):

sfc /scannow

Hit enter, and after this finishes, reboot, and try windows updates again.

• If still no luck, let's try to manually purge the Update Cache

click start and type cmd, right click and run as admin. Type:

“net stop wuauserv” and press Enter.

Click start, type control panel - file explorer options - click the view tab, and make sure “show hidden files...” is buttoned off.

Once done, navigate to C:\Windows\SoftwareDistribution\Download and delete the content of the Download folder.

Click start again, type cmd, right click and run as admin, type:

“net start wuauser” and hit enter.

After this, reboot and then try to run Windows updates again.

Let me know!

• C

Thank you Charlie. Eventually, after further attempts, the update was successful without further intervention

Hi Ariel,

With these major upgrades, the most successful method is to upgrade from the Windows 10 ISO - you download the ISO and then perform an Offline Upgrade

Click this link:

https://www.microsoft.com/en-us/software-downlo...

to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), then choose ISO

When the ISO file completes downloading

Disconnect from the Internet

Uninstall any 3rd party Anti-virus - this is a known issue with 1803

Then, double click it and then run Setup.exe to begin the upgrade . . .

Hi,

Updating to Windows 10 1803, the latest feature update should resolve your issue. Make sure you uninstall any 3rd party AV before.

The fastest way to get the upgrade is through Media creation tool or ISO file.

Please download Media Creation Tool from the link below and select Upgrade this PC at the first screen.

https://go.microsoft.com/fwlink/?LinkId=691209

All steps, including upgrading using ISO file and Media creation tool, are covered here:

http://www.yourwindowsguide.com/2018/04/upgrade...