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i have a family member who set up the parental controls and i am now old enough so that my mum says that she is happy for me to have them off apart from we no longer have contact to the family member and i need them off to be able to download and get apps for my exams which are coming this year which is getting in the way but i also need to keep all my apps and files without damaging anything on the computer. if help is available i would be very greatful and would like to get some help. thanks in advance.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Sign into https://account.microsoft.com/family/
Click More options under your account
Click Remove from Family
Restart, then sign in
Open Start > Settings > Accounts > Your info
Click sign in with a local account instead
Enter your current password
Click Next
Enter a name, password, confirm it, enter a hint
Click Next
Click Sign out and Finish
Sign into the account
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Hi Ellis. I'm Greg, an installation specialist and 8 year Windows MVP, here to help you.
You'll have to have your parents do this in the Microsoft Account.
However if you are the Administrator on the PC you can change from a Microsoft Account to a Local Account and remove these restrictions: http://www.zdnet.com/article/windows-10-tip-swi...
You can then reassociate the Microsoft Account on the PC later after the changes are made, or create and add a new Microsoft Account for yourself.
I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.
