Which version of Windows 10 is currently installed? See how to verify:
https://answers.microsoft.com/en-us/windows/wik...
Also, which number comes after 16299?
Uninstall and Reinstall the Printer
A. Uninstall the Printer
Windows Key+X > Apps and Features / Programs and Features
Select your printer.
Select Uninstall.
Windows key+R, type control, hit Enter
Open Devices and Printers.
In the Devices and Printers window look for your Printer. If you see it listed, right-click on it and choose Delete or Remove Device
Windows Key+R, type Cmd, hit Enter
Type printui.exe /s > OK.
Click on Drivers tab.
Look for Printer driver. If you see it click on it and click Remove at the bottom.
Select OK.
Select Apply and OK on the Print Server Properties windows.
Close Devices and Printers.
onnect the printer.
Press Windows key + R
Type: control printers
Hit Enter
Click Add printer
Click 'The printer what I want isn't listed'
Select 'Add a local printer or network printer with manual settings'
Select 'Use an existing port'
Click Next
Under Manufacturer, scroll down then select the printer brand
Over the right hand side, scroll down through the list and look for your printer model.
If you don't see it, click Windows Update and wait while Windows Update checks for the printer.
If it doesn't find it, click the back button, then click Next again.
This time, select printer brand and in the printer list, select a driver series that closely matches your printer model