Share via

jw library app not downloading publications, PROMPT: Publication Unavailable The publication is not available at this time. Please, try again later

Anonymous
2018-02-25T02:01:28+00:00

Cannot download publications from jw library app.

After requesting a publication, the following message is always prompted:

Publication Unavailable

The publication is not available at this time. Please, try again later

I switched to loca account, re-installed the app form ms store, tried different internet connections with no firewall or security but the persist

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

4 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-04-06T01:36:24+00:00

    ACHEI A SOLUÇÃO!!!!

    A grande falha é que assim que baixamos queremos logo ver se ta tudo funcionando mas NÃO FAÇA ISSO!!

    Assim que abrir o app pela primeira vez, deixe ele aberto na pagina inicial, tu vai notar que vai começar a carregar uma barra de 3 pixeis logo em baixo da tarja roxa do jw library. ESPERE ESSA BARRA CARREGAR TODA sem sair do programa, sem mecher!!!! apenas espere!! quando essa barra carregar, pode usar normalmente, e o app estará perfeito!

    Que jeová te abençoe <3

    > Translated by Google:

    I THOUGHT THE SOLUTION !!!!

    The big flaw is that as soon as we get down we want to see if everything is working but DO NOT DO THIS !!

    Once you open the app for the first time, leave it open on the home page, you will notice that it will start loading a 3-pixel bar just below the purple jw library strip. WAIT THIS BAR LOAD EVERYTHING without leaving the program, without flipping !!!! just wait!! when this bar loads, you can use it normally, and the app will be perfect!

    May Jehovah bless you <3

    300+ people found this answer helpful.
    0 comments
  2. Anonymous
    2018-03-31T18:35:34+00:00

    Hi

    I am having the same problem. Did you find a solution?

    200+ people found this answer helpful.
    0 comments
  3. Anonymous
    2018-02-25T02:10:23+00:00

    Moreover, I cannot launch the app from the directly from the desktop or START menu; when the app is launched, I'm re-directed to the MS Store/JW Library page where I can then launch the application.  Version installed is Version 10.2.20243, the current one as of 20180222206.

    System is a from the SufacePro 4

    Itel Core i5-6300U CPU @2.40GHz, 4.00 GB Internal RAM

    25 GB free space on internal RAM.

    running Windows 10  Pro (2017)

    70+ people found this answer helpful.
    0 comments
  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more