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Extend Screens Showing "Input Not Supported" Problem

Anonymous
2018-01-06T21:48:45+00:00

Hi everyone,

I have an old Acer monitor (With VGA input) that I've connected to my PC through an HDMI adapter. In my display settings, I have "Extend these screens" selected. I haven't adjusted the setup in a while, and everything's been working fine, but randomly one night when I went to plug in the monitor it started showing "Input Not Supported".

I've tried every possible resolution setting for the second screen, updating all my drivers, and restarting; all with the same result. I have a similar setup at work, (monitor with VGA input connected via HDMI adapter) and I have no problems with that monitor. 

Interestingly enough, when I select "Duplicate these displays", the screen works as expected—however, when screens are extended, I get the "Input not supported" problem.

Anyone have any idea how I could get this fixed? Doesn't seem to be a hardware problem considering the screen works on "Duplicate these displays".

Thanks in advance,

  • C
Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-04-03T04:01:56+00:00

    hey dude i just found the problem, what i had to do is change the display resolution ON THE GRAPHICS CARD ITSELF. if you use your graphics card to display like i do all i did was go into my control panel for the graphics card and change the resolution of the moniter down once, then revert it to its native resolution and poof working.

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  2. Anonymous
    2018-01-08T05:50:55+00:00

    Hi Reymichael,

    I've double checked the drivers for all the monitors, as well as for the display adapters, with no luck. I have also tried setting different resolutions through the "display settings" menu with no success.

    I also have not received any updates to my computer recently.

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  3. Anonymous
    2018-01-11T23:44:39+00:00

    Hi Reymicahel,

    Yes, I've tried followign DaveM121's steps, and haven't had any luck.

    Do you have any other suggestions?

    Thanks!

    • Carlin

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  4. Anonymous
    2018-01-07T07:48:17+00:00

    Hi Carlin,

    The issue you've encountered might be due to incorrect display drivers or your resolution has been set to a resolution that is not supported on your monitor. For us to to better assist you with the display issue, we'd like to know if you made any updates to your computer before experiencing the issue.

    In the meantime, you can refer to this thread and follow the answer of DaveM121 to troubleshoot the issue.

    Let us know if you need further assistance.

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  5. Anonymous
    2018-01-11T05:40:16+00:00

    Have you checking the provided thread above and following the troubleshooting steps provided by DaveM121?

    We'll be waiting for your response.

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