Can't change resolution to 1920x1080??

Hi. I'm sorry to hear that you're having problems, but I'm here to help.

Do you have a dedicated or integrated graphics card?

I'll keep working with you to resolve this issue.

I have an RX 580 if that helps..

My GPU is an RX 580...

Hi omegatunnel, your video device, may or may not support that resolution . . .

Open Device Manager (accessible by right clicking your Start Button)

Expand the Display Adapters section

What video device is reported in that section?

Hey Omega. I'm Greg, an installation specialist and 8 year Windows MVP, here to help you.

Update the Display driver from the PC's Support Downloads web page. While there check also for newer chipset, BIOS, network, sound, USB3 and other drivers, comparing to the ones presently installed in Device Manager reached by right clicking the Start Menu.

if this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Intel driver update Utility here: http://www.intel.com/content/www/us/en/support/...

or the Nvidia Update utility here: http://www.nvidia.com/Download/Scan.aspx?lang=e...

or the AMD autodect utility here: http://support.amd.com/us/gpudownload/windows/P...

You can also try older drivers in Device Manager > Display device > Driver tab > Update Driver > Browse > Let Me Pick.

Then you will know you've tried everything in addition to Windows Update drivers.

If this was caused by April Version 1803 update (which you can check at Settings > System > About) then you can roll back Version 1803 in Settings>Update & Security>Recovery and then hide it until it matures using the Hide Updates Tool downloaded from here: http://download.microsoft.com/download/f/2/2/f2...

If this was caused by Windows Updates then you can check which were installed at Settings>Update & Security>Windows Update under Installed Updates, then uninstall them from the link there, and hide with the Hide Updates tool downloaded from here: http://download.microsoft.com/download/f/2/2/f2...

You can also use System Restore to get before the problem began, then check for Updates with the Hide Update tool and hide them: http://home.bt.com/tech-gadgets/computing/how-t...

But remember that Factory or Upgrade installs are inferior installs which most enthusiasts won't even run because they'd expect endless issues. Consider now or later doing the Clean Install in this link which compiles the best possible install that will stay that way as long as you stick with the tools and methods given: http://answers.microsoft.com/en-us/windows/wiki...

There is also an automated Refresh that reinstalls WIndows while shedding corrupting factory bloatware, saves your files, but doesn't clear the drive to get it cleanest: https://www.howtogeek.com/265054/how-to-easily-...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

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