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Bose Quiet Control 30 headphones not discoverable by PC

Anonymous
2018-04-19T15:41:50+00:00

My old Bose headphones worked fine with my PC but they broke. I just received the new ones, but my PC doesn't recognize them. The headphones work fine with my cell phone, but the PC doesn't even see them. The PC still recognizes my very old LG headphones, but not the new Bose headphones. What gives?

Windows for home | Windows 10 | Connect Phone and PC

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  1. Anonymous
    2018-04-19T16:20:10+00:00

    What is the make and model of your computer?

    Which version of Windows 10 is installed?

    Go into BlueTooth Settings > Devices > Bluetooth and other devices > then unpair/remove the device, restart then pair it again.

    Use the Add Bluetooth wizard in Control Panel

    Press Windows key + R

    Type: control printers

    Hit Enter

    Click Add device then add the Bluetooth device again.

    Have you checked for updated chipset drivers for your make and model?

    Also, some manufacturers will provide separate Bluetooth drivers.

    http://answers.microsoft.com/en-us/insider/wiki...

    Press Windows key + R

    Type: services.msc

    Hit Enter

    Scroll down to Bluetooth Support Service

    Right click it

    Click Properties

    Under the General tab

    Click in the Startup type: listbox

    Choose Automatic

    Click Start

    Click Apply then OK

    Restart your computer then check if its working.

    Other things you can try include the Bluetooth troubleshooter.

    Open Start > Settings > Update & security > Troubleshoot

    Scroll down to Bluetooth

    Click Bluetooth then click Run the troubleshooter

    When complete, Restart your computer.

    Press Windows key + X

    Click Device Manager

    Expand Bluetooth

    Right click each entry then click Properties

    Select the driver tab, click Rollback if its not grayed out.

    If it is grayed out, right click Bluetooth driver then click uninstall

    Restart your computer then check if its working again.

    If not, remove any other Bluetooth devices since they might be causing interference .

    You can also try pairing through Devices and Printers. Learn more:

    https://www.groovypost.com/howto/pair-a-bluetoo...

    4 people found this answer helpful.
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