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Mapping network devices such as NAS drives.

Anonymous
2018-04-12T16:49:11+00:00

Dear Support,

I am having a massive problem with finding NAS devices on my network so I map them as network drives.

I had not changed any network configurations, but now I do not see my NAS drives in the list under "Network", nor can I map my NAS drives.

My previous mappings are fine and work OK. However, even the drives that were previously mapped that work OK do not appear in the list for the options of mapping network drives now.

I am running Win 10 latest version on an Intel 7th gen CPU, wired Ethernet.

I have checked to see that all my firmware is up to date, including router, NAS, network driver. I have checked that sharing is on, and turned off firewalls, made my network type private. I have searched every forum and technical note, and tried every video out there, but I am at the end of my tether with this problem.

The problem seemed to occur after updating Windows. Everything was working fine before, completely flawlessly.

I am basically now completely fed up with the situation, and my only option left is to move all my computers to Linux. The problem has basically cut off access to data I need to work and is costing me money and time. I basically just want to cry as there is no solution anywhere that I find. The Windows update has broken my network.

If anyone has any answers, please let me know.

Thanks for your time in advance.

Kind regards, Ben.

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2018-04-12T21:09:07+00:00

    There was a change in the last major Windows 10 update that disabled the older "SMBv1" protocol.   Most NAS companies have already switched their products to use SMBv3.   However, if you have some older NAS boxes (like my Netgear Ultra 6) that hasn't been upgraded, then you'll just need to turn SMBv1 back on.

    It's a simple fix... go to the Control Panel, "Programs and Features", "Turn Windows features on or off", then enable "SMB 1.0".   If provided a choice, I'd recommend that you just enable the "client" part... and not the server part

    Other than that... you can always pester your NAS vendor to "do the right thing".....

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  2. Anonymous
    2018-04-13T00:28:51+00:00

    Hi Shawn,

    Thanks for that additional information.

    In fact that is already turned on for:

    SMB 1.0/CIFS Automatic Removal

    SMB 1.0/CIFS Client

    The Sever is off, but I did try it on and it broke the existing mappings, so I had to turn off again.

    My NAS is a Synology Diskstation and up to date with their latest firmware and DSM.

    I have two folders on it, and one was already mapped to a drive letter and that is continuing to work, but I can't make any more maps as the NAS is not visible under Networks. I have to go the browser interface and download each file and then upload it again - it's super painful.

    The one that was already mapped is still working fine.

    Synology tells me that there is no known issue with their DSM.

    I am completely stuck - I have tried everything I know.

    Do you have any other ideas I could try?

    Kind regards, Ben.

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  3. Anonymous
    2018-04-12T23:47:15+00:00

    I sort of had similar problem.. right clicked my desktop and made a shortcut  \RT-AC87u   Which is my wifi router, which has samba server enabled with a USB attached SSD.    The shortcut when opened shows my two folder shares on that attached routers drive.

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  4. Anonymous
    2018-04-12T23:17:59+00:00

    Hi Graye,

    Thanks for that answer.

    In fact that is already turned on for:

    SMB 1.0/CIFS Automatic Removal

    SMB 1.0/CIFS Client

    The Sever is off, but I did try it on and it broke the existing mappings, so I had to turn off again.

    My NAS is a Synology Diskstation and up to date with their latest firmware and DSM.

    I have two folders on it, and one was already mapped to a drive letter and that is continuing to work, but I can't make any more maps as the NAS is not visible under Networks. I have to go the browser interface and download each file and then upload it again

    • it's super painful.

    The one that was already mapped is still working fine.

    Synology tell me that there is no known issue with their DSM.

    I am completely stuck - I have tried everything I know.

    Do you have any other ideas I could try?

    Kind regards, Ben.

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  5. Brink 16,565 Reputation points Volunteer Moderator
    2018-04-12T21:19:25+00:00

    Hello Ben,

    Here's some more information about what Graye posted to help if needed.

    https://www.tenforums.com/tutorials/107605-enable-disable-smb1-file-sharing-protocol-windows.html

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