Hi Lorraine,
In the list of installed Apps, do you see ConnectWise Control
If you see that, uninstall it
Also check your Windows Startup for either ConnectWise Control or ScreenConnect
Press Ctrl + Shift + Esc to open Task Manager
Click on the Startup Tab
See if either app is listed there
If it is, select it and click 'Disable'
Close Task Manager
Click your Start Button, type msconfig and hit Enter
When the System Configuration dialog opens, click on the Services Tab
Check the box marked 'Hide Microsoft Services'
In the remaining list see if either app is listed, uncheck any you find
Click Apply and OK
Restart your System and this annoyance will be gone . . .