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black screen after using tweaking.com

Anonymous
2018-05-26T02:24:54+00:00

I have windows 10. I used tweaking.com to fix slow pc. now, when pc rebooted, all I get is a black screen. I tried safe mode, and nothing but black screen. I did use F8 and tried an option, but, it went back to black screen. I unplugged, still black screen.. any ideas on what to do?

Windows for home | Windows 10 | Performance and system failures

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  1. DaveM121 872.6K Reputation points Independent Advisor
    2018-05-26T07:26:36+00:00

    Hi Shelley,

    Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

    Do this twice

    On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt . . . etc.

    Please try each option one at a time, then see of Windows will boot . . .

    Go to Troubleshoot - Advanced Option - Startup Repair

    See if Windows startup can repair itself

    Go to Troubleshoot - Advanced Option - System Restore

    Check to see if you have a restore point you can go back to

    If you do not have a Restore Point, go to Troubleshoot - Advanced Option - Startup Settings and click Restart

    Upon restart, press 4 to enter Safe Mode

    Once in Safe Mode, backup your data if you do not already have a backup

    Open Device Manager and check to make sure all your Drivers are up to date

    Reboot to see if Windows will start Normally

    If the above fails, go to Troubleshoot - Advanced Options - Reset this PC

    Choose to keep your files and apps, just your files or to keep nothing

    Then start the Reset

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  2. Anonymous
    2018-05-26T03:26:11+00:00

    Power on and off your computer three times

    On the third time, your computer will boot into the Advanced Recovery environment

    Click Advanced Options

    Click Troubleshoot

    Click Reset this PC

    Click Keep my files

    Choose your account

    Enter your password

    Click Continue

    Click Reset

    If that does not work.

    Go to a working computer, download, create a bootable copy, then perform a clean install.

    	Step 1: How to download official Windows 10 ISO files 

	[http://answers.microsoft.com/en-us/windows/wiki...](http://answers.microsoft.com/en-us/windows/wiki/windows_10-windows_install/how-to-download-official-windows-10-iso-files/35cde7ec-5b6f-481c-a02d-dadf465df326)



	Step 2: How to: Perform a clean install of Windows 10

	[http://answers.microsoft.com/en-us/insider/wiki...](http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_install/how-to-do-a-clean-install-of-windows-10/aef0ae63-2117-41ee-a8ea-4a3181625b08)



If there are files on the drive you want to recover, see -  How to: Perform a Custom install of Windows 10

    http://answers.microsoft.com/en-us/insider/wiki...

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  3. Anonymous
    2018-05-26T02:59:11+00:00

    unfortunately, that solution wont work. I was able to bring up F8 to the start up menu.. I did F2 for system diagnostics and all is good. did the F9 bios, and not sure what to do.. anyway, still black screen.. maybe you could walk me thru the start up menu

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  4. Anonymous
    2018-05-26T02:25:25+00:00

    1 person found this answer helpful.
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  5. Anonymous
    2018-05-26T03:23:18+00:00

    Hi sorry for the delayed response. Based on what you have told me I would suggest a Repair Upgrade. This will reinstall Windows 10 and you can choose to keep your files and settings there is an easy to follow guide here

    https://www.groovypost.com/howto/perform-repair...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Please let me know if you need anything else

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