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How to stop "Unsupported Hardware" malware popup.

Anonymous
2018-05-05T21:45:14+00:00

There is a feature with an undesirable effect that minimizes any work I do to tell me that my ryzen 1700 CPU is not supported, which is not true as benchmarks and my daily use disproves it. I do not want to buy windows 10 as it is a terrible product, and Windows 8.1 suits my needs, for actual work I use a consumer-friendly operating system. The way I do updates on 8.1 is by swapping the HDD to my laptop which has "supported" hardware and everything is business as usual which further proves the malicious nature of the "Unsupported Hardware" popup. Please provide a guide on how to stop the popup and resume Windows Update as usual or provide an update to fix this.

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2018-05-05T21:58:27+00:00

    Hi I am a fellow community member here to help if I can. According to the thread linked below the answer to your issues is as follows

    Click your Start Button, type services and hit Enter

    Scroll down to find Windows Update Service

    If it is started, double click it and stop that service

    Close the services App

    Click your Start Button, type cmd, right click Command Prompt and choose 'Run as Administrator'

    Run this command and hit Enter

    sc delete wuauserv

    Close Command Prompt

    Restart your PC

    I hope this helps. Please let me know if I can be of further assistance.

    https://answers.microsoft.com/en-us/windows/for...

    8 people found this answer helpful.
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  2. Anonymous
    2018-05-06T21:29:24+00:00

    I hope this info was helpful to you. Please let me know if there is anything else I can do to help you. If your issue has been resolved please feel free to select a rating if you would like. Have a Great Day!

    4 people found this answer helpful.
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  3. Anonymous
    2018-05-05T22:09:49+00:00

    Hi. This does stop the updates altogether. You would need to turn the Windows update service on each time you wish to search for updates. Or manually download updates from Microsoft's catalog.

    Since this pop-up message is a function of the Windows Update service there is not a way to stop the pop-up while also having the Windows Update service actively running.

    I hope this helps. Please let me know if there is anything else I can do to assist you.

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  4. Anonymous
    2018-05-05T22:05:44+00:00

    Does this stop the updates altogether, should I continiue using my laptop to do updates if so? Is there a way that is not an user hack like this?

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  5. Anonymous
    2018-05-05T21:58:25+00:00

    There is a work around that block that error message. This article details the steps:

    https://www.infopackets.com/news/10108/how-fix-...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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