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how to open a cd in hp laptop with Windows 10.

Anonymous
2018-05-04T20:11:10+00:00

I can open other cd's but not the one for my HP printer. I have autoplay set up in settings.

Windows for home | Windows 10 | Devices and drivers

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  1. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2018-05-04T20:16:03+00:00

    Couple of Options

    1. Windows Key+E to open File Explorer > Right click on CD drive > Eject
    2. Push the drive inside which should make it unlock and come out.
    3. Below HP help also covers additional method

    https://support.hp.com/us-en/document/c03302363

    Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    8 people found this answer helpful.
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  2. DaveM121 872.1K Reputation points Independent Advisor
    2018-05-04T20:17:32+00:00

    Hi TGARDNER1 ,

    If the Auto-run is not working on that disc, please try this:

    Open Windows File Explorer

    On the left, click 'This PC'

    On the right, double click that CD

    When you can see the files on the disc, there should be either an Install.exe or Setup.exe file, double click that to begin installing the Printer software . . .

    5 people found this answer helpful.
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