Hi Vic, this is a very common problem . . .
Open the Control Panel - Language
Click Options on the right hand side of your current language
If the @ symbol on your keyboard is above the 2, you have a US English Keyboard
If the " symbol on your keyboard is above the 2, you have a UK English Keyboard
In options if the appropriate language does not appear, click 'Add input Method'
Add the appropriate language if necessary
Move the appropriate language to the top, if necessary
Make that the default language
IMPORTANT - delete any language(s) not required
Restart your PC
That's It!