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After update of my windows 10 I got problem Desktop is unavailable

Anonymous
2018-05-14T07:58:32+00:00

My PC is working really normal before update. After I update my windows 10 the system show this message.

C:\WINDOWS\system32\config\systemprofile\Desktop is unavailable. If the location is on this PC, make sure the device or drive is connected or the disc is inserted, and then try again. If the location is on a network, make sure you're connected to the network or internet, and then try again. If the location still can't be found, it might have been moved or deleted. - OK

Then I click ok after that I only see recycle bin and task bar, which can not do anything background is black, so I restart by using ctrl+alt+delete and run safe mode(safe mode with network). 

In safe mode it has no This PC it just has recycle bin and some program and I can't open any file location of any program after that I turn off my pc for 30 sec then open it the result is 

C:\WINDOWS\system32\config\systemprofile\Desktop is not accessible 

Access is denied. -OK

Only recycle bin and task bar and black background again.

I have no idea to fix this problem any more. Please I really need some help. THANK YOU. My English is not professional I hope you understand my message.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2018-05-14T09:08:43+00:00

    Hi Thirut,

    Open Windows File Explorer

    On the View Ribbon, check the box marked 'Hidden Items'

    C:\users\Default\

    Right click and copy the Desktop folder contained in the Default Folder

    Navigate to: C:\Windows\system32\config\systemprofile

    Right click and Paste the Desktop folder into the systemprofile folder

    Restart (not shut sown) your PC

    200+ people found this answer helpful.
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  1. Anonymous
    2018-05-14T09:28:06+00:00

    Dear DaveM121

    Thanks for your advice but i can not open any program in normal windows running also Windows File Explorer even in the safe mode it doesn't work I used to right click and open file location of some program and hope them open me Windows File Explorer but no it not open anything.

    70+ people found this answer helpful.
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  2. Anonymous
    2018-05-21T22:52:54+00:00

    You're not the only one. This kind of crippling mistake might a require a class action lawsuit.

    50+ people found this answer helpful.
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  3. Anonymous
    2018-05-21T20:31:48+00:00

    Dear Microsoft

    Following configuration this morning, which took more than one hour, I was unable to access my computer for work.  The problem was the same as being widely discussed here, 

    "C:\WINDOWS\system32\config\systemprofile\Desktop".

    As I am unable to work without my computer, I took it immediately to a computer repair shop and found that mine was the third taken into the shop this morning by anxious and irate customers with the identical problem.

    I was informed that the configuration had completely corrupted the operating system in all three computers taken in so far today.  I have had a new operating system installed and have lost software that I must now re-purchase, not to mention hours lost to work and an entire day waiting for the repair.

    Can you please advise me to whom I should forward the invoice for said repairs, software and lost hours?  

    With many thanks.

    Janet

    50+ people found this answer helpful.
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  4. Anonymous
    2018-05-22T00:30:01+00:00

    ok, i had the same problem like you guys but i found a work around. i manage to keep all my file and program in this way. 

    my hypothesis is that the update did not go smoothly due to personal customisation from the user. This causes a problem with the update and thus resulted to boot loop, desktop unavailable ,black screen , sihost.exe and other errors in this recent update. i been digging around this forum and found no solution that might help our situation. So i when to reddit to find a cure and found it. however you might need access to internet connection on another pc and a usb drive with at least 8gb.

    i follow a guide by u/brainpitcher and u/juels94

    https://www.reddit.com/r/Windows10/comments/8jampl/windows_1803/dz2i5dx

    https://www.reddit.com/r/Windows10/comments/8jampl/windows_1803/dz23fhe

    1. Download and prepare a bootable windows media creation tool ver1803 from the windows website
    2. Boot into windows and DONT clicking 'ok' to the sihost.exe system warning
    3. This somehow enable the explorer.exe to work. Plug the usb in and start the setup.
    4. Run the Media Creation Tool (1803) and it will detect updates are available.
    5. Follow and run as prompted
    6. Wait with patients (Important**)
    7. it will then update the windows properly this time.

    if you get c:\windows\system.....\desktop error instead, you explorer.exe is likely not working. Press the windows key + R to run the media tool via the run program.

    if it fail the first time , try again. it failed on me twice before i get it to work.

    i am no expert in windows or anything and my hypothesis is just a guess and nothing more.so dont take my word for it.

    **not so much for the process but more for the benefit in life

    try to spread this and help others with this.

    30+ people found this answer helpful.
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