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Creative 5.1 Speakers not working correctly

Anonymous
2018-05-22T01:35:52+00:00

I have my Creative 5.1 speakers (4 speakers and 1 subwoofer) plugged into my motherboard, with I believe the latest drivers.  When I check the speaker properties, it plays a sound through each of the speakers correctly.  But when I play anything, the sound only comes through the center speaker and one side, as well as the subwoofer.  So basically, I have 2 speakers through which I get no music, movie sounds, game sounds, etc. even though Windows and the Realtek driver see them correctly.  Any ideas?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2018-05-22T01:44:33+00:00

    Hi Scott,

    Please open Control Panel and look for Realtek Sofware configuration, click on Audio I/O tab, select 4CH Speaker.

    Please let me know if it works,

    Regards,

    Angel

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  2. DaveM121 871.3K Reputation points Independent Advisor
    2018-05-22T09:24:18+00:00

    Hi Scott.

    Open the Settings App

    Go to Update & Security - Troubleshoot - Playing Audio

    Run that troubleshooter to see if it resolves this issue . . .

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  3. Anonymous
    2018-05-22T01:46:00+00:00

    Open Start, type: change sound card

    Hit Enter

    Select the Playback

    Right click your Speakers

    Click Properties

    Click the Levels tab

    Click the Balance button

    Adjust the sliders for both Left and Right

    Click OK

    Click Apply then OK

    Click Apply then OK again

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