Can you share a screenshot with us of the error??
Driver Support Stopped Working error message.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
Small pop-up window saying "Driver Support has stopped working and windows is looking into it" I have been getting this message from time to time for at least a year. All devices are working properly. My computer does not seem to be affected by this. What does it mean? Should I just ignore it?
Windows for home | Windows 10 | Performance and system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
2 answers
Sort by: Most helpful
-
Anonymous
2018-05-17T00:13:02+00:00 Sounds like some rogue snake oil third party driver software updater.
Click Start > Settings > Apps > Apps & features
Look through the list for any entries for suspicious software
Select it then click uninstall
Press Windows key + X
Click Task Manager > Startup
Look for any suspicious apps that might be starting up with the system.
Select each then click Disable
Press Windows key + R
Type: msconfig
Hit Enter
Go to the services tab
Check the box, hide all Microsoft services
Disable the remaining services
Click Apply then OK
Restart if prompted
Reset all your web browsers to their original factors state
In Microsoft Edge - Click Start > Settings > Apps > Apps & features > Microsoft Edge
Select it, click Advanced options > Reset
Reset Chrome settings to default - Google Chrome Help
https://support.google.com/chrome/answer/329621...
Refresh Firefox - reset add-ons and settings - Mozilla Support
https://support.mozilla.org/en-US/kb/refresh-fi...
Use Malwarebytes to scan and clean the computer.
Also use ESET Sysrescue offline scanner to scan and clean the computer, see instructions in the following article:
https://www.groovypost.com/howto/clean-virus-in...
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.