Hi,
Yes I am still encountering this problem. I've listed a long post explaining more thoroughly the original problem, my original process for troubleshooting, as well as an additional reply
responding to your individual questions. My hope is to rule out any internally related problems prior to moving onto hardware solutions.
Cheers
Original Post, from 17 days ago:
(NOTE: Symptoms of original issue have since been updated in a follow-up post below, in the link to Nvidia's Support Forums.)
"The issue started last week during a session on Destiny 2. I hadn't been playing long, and I was in my inventory, but out of nowhere the
screen froze to green with some intial game audio. I tried to recreate the problem by retracing my steps and repeating, and I was able to, so, I assumed it was perhaps that game. The problem continued, so I went over to
Kingdom Come: Deliverance. After a somewhat longer session, green again. After a couple of days, the colors of the freezing changed.
I tried out a different monitor (old school TV) in VGA mode and a hard FPS cap of 60 (typically uncapped and 140 FPS AVERAGE), and
still, somehow I was getting freezing. Although, the colors were different.
Now I was getting gray screens. Eventually, after a few more tests, I began getting black screens.
I decided after this that it must have been GPU related, so
I've taken all day today running rigorous stress tests on my GPU with an ambient temp of 22C,
and I've been able to recreate the crash there, thankfully. This has all been on my original gaming monitor. 144HZ, 1440x2560 resolution. After around a 70C, or 6 minutes, is reached in 3dMark (Firestrike Extreme),
I get a black screen and I can't get out of it, though I can sometimes still hear audio, and my system continues to labor. The fans don't settle, and the whole system seems to continue as if the stress test was still going.** The only way out
of these frozen screens is to force shut down via the power switch**. What's unusual is that on Unigine Valley, while I stress test, the crash happens before temps can ever reach the 70C range, and don't exceed 66C being that the test is not as strenuous as
3dmark, but a crash will still occur after around 10 minutes of looping.
Anyways, I don't know where to go from here. I've researched the internet for solutions or others in a similar position with similar equipment, and I haven't found that yet. There are a lot of issues with the latest Nvidia drivers, according to the subreddit, but my isssues arose before this. So i'm not too sure.
Over the course of troubleshooting, so far I have:
- updated firmware on my monitor.
Not the solution.
- updated to 391.01 Graphic drivers through Nvidia Geforce Experience.
Not the solution.
- rolled back to previous Driver 390.177 after implementing DDU in safe mode.
Not the solution.
- double and triple checked Windows Updates, and everything is.
Not the solution.
- ran System File Checker in case there was an issue there.
Not the solution.
- looked through the AsRock Updater to ensure Bios and Drivers were upto date, and with the exception of the Bios and ME (which I tend to stay away from), all is.
Not the solution.
- tried using an alternate display.
Not the solution.
- tried using a different output port on the GPU in which the results were all still the same, DP & HDMI.
Not the solution.
Please help. I don't know much and have expended all of the ideas I have without RMA'ing."