Share via

Windows 10 Update keeps failing - "0x8007001F - 0x20006"

Anonymous
2018-05-07T10:17:09+00:00

Altough this already is happening since the last update (or the last two updates - I'm not sure anymore), I've decided to wait for the April update and see if this one works.

Turns out: It still doesn't work.

Im getting the following error message: "the installation has failed during SAFE_OS with error in operation REPLICATE_OC"

With the error code: "0x8007001F - 0x20006"

I've read on some websites, that maybe my registry is the issue. However I don't recall messing with the registry, but maybe I did it unintentionally? There are some websites that promise to fix this error, but most of them seem quite fishy. (especially this one: http://repairpcproblems.org/windows-10-install-error-code-0x8007001f-0x20006.php)

A few guys on r/pcmasterrace have tried to help me, but all of their solutions did not work! (https://www.reddit.com/r/pcmasterrace/comments/8fqzg5/the_update_rises/dy63byo/)

Also do note, that this was still before the April update. For some reason before the April update I kept getting one of two different error messages every time I tried the update (0x8007001F & 0x80242006).

Also I am considering reinstalling/resetting Windows, but I would prefer not to do this or only do it as a last option, if everything else fails.

I am currently running Windows 10 Version 1703 on a self-built PC. Specs are as following: Intel Core i5 6600K CPU, Asus Strix R9 390X GPU, AsRock Z170 Extreme 4 motherboard, HyperX Fury RAM. The OS is installed on a HyperX Savage SSD. It may be worth noting, that I've been having problems with one of the RAM slots on my motherboard. However I switched the RAM sticks to different slots and this seems to have solved the problem.

I will be grateful for any advice. Hopefully you guys can help me!

EDIT: It's the 2018 April update that keeps failing - The one that was released last monday!

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

12 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2018-05-07T10:18:48+00:00

    You should upgrade to 1803 manually by following below steps.

    1. Right click on Windows Start > Windows Powershell (Admin)

    Type following (or copy and paste following) one by one and Enter

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    Ren C:\Windows\System32\catroot2 Catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    1. Type following in Windows Start Search box and hit Enter %systemroot%\Logs\CBS > Rename CBS.Log to something else.

    If it doesn't allow you to rename - Type services in Windows Start Search box > Click Services > Scroll down to find the Windows Modules Installer service and double-click on it > Set its startup type to Manual > Reboot your computer

    Go to C:\Windows\Logs\CBS > Rename CBS.Log > Reboot your computer > Then go back into the Services App and set Windows Modules Installer Service back to Automatic Startup (Note CBS log files contain information about windows update, SFC etc)

    (Source - https://partnersupport.microsoft.com/en-us/par_...)

    1. You can go to https://www.microsoft.com/en-us/software-downlo...

    3.1 Click Update now to update to 1803 through Upgrade Assistant.

    OR

    3.2 You can download the latest Windows 10 package from this link (media creation tool) and follow the instructions there to upgrade. Use the very simple instructions given under Using this tool to upgrade this PC to Windows 10

    10+ people found this answer helpful.
    0 comments
  2. Anonymous
    2018-05-11T13:56:02+00:00

    The ISO method did not work either. It is still giving me the same error message.

    9 people found this answer helpful.
    0 comments
  3. Anonymous
    2018-05-11T13:54:35+00:00

    The ISO method did not work for me. It is still giving me the same error message.

    6 people found this answer helpful.
    0 comments
  4. DaveM121 871.8K Reputation points Independent Advisor
    2018-05-07T10:48:29+00:00

    Hi hoisdom,

    With these major upgrades, the most successful method is to upgrade from the Windows 10 ISO - you download the ISO and then perform an Offline Upgrade

    Click this link:

    https://www.microsoft.com/en-us/software-downlo...

    to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), then choose ISO

    When the ISO file completes downloading

    Disconnect from the Internet

    Disable any 3rd party Antivirus you may be running

    Then, double click it and then run Setup.exe to begin the upgrade . . .

    5 people found this answer helpful.
    0 comments
  5. Anonymous
    2018-05-07T10:51:09+00:00

    Download the Media Creation Tool Now

    http://go.microsoft.com/fwlink/?LinkId=691209

    Right click the MediaCreationTool.exe file then click Run as administrator.

    Note: How to Verify If You Downloaded or Installed the Latest Version Windows 10

    Accept the End User License Agreement:

    Select the option Upgrade this PC now if you want to upgrade right away,

    Select the option Create installation media for another PC if you want to download a ISO image or create a bootable DVD or USB thumb drive,

    Click Next

    If you want to download a particular edition or both architectures, uncheck the Use the recommended option for this PC.

    Image

    Click in the Edition list box, choose your edition then click Next.

    Windows 10 - contains Windows 10 Home and Windows 10 Pro.

    Windows 10 Home Single Language - only select this edition if you are running Windows 10 Single Language, Windows 8 Single Language or Windows 8.1 with Bing.

    Windows 10 N - only select this edition if you reside in Europe, it does not contain Windows Media Player. It contains Windows 10 Home N, Windows 10 Pro N.

    Please read the following: Fix Windows 10 Media Creation Tool from Defaulting to Home Instead of Pro

    Downloading the ISO file

    An ISO file is a digital or virtual replica of a physical disc. In order to use an ISO you must burn it to a optical disc. In the case of Windows 10, a blank Dual Layer DVD or an empty USB thumb drive. If you are using Windows 7, you can create the .ISO then burn it using the built in Disc Image utility. If you are running Windows XP or Windows Vista, you can using a third party burning tool such as ImgBurn or Roxio/Nero.

    Creating a .ISO file

    For the purposes of this exercise, we are gonna use the .ISO option.

    Select ISO file, then click Save, Select your location then click Save.

    Wait while the .ISO image is created.

    Performing the upgrade:

    Starting the Upgrade

    Once you have the Windows 10 Fall Creators Update ISO, you can double click it to mount it then start the upgrade. If you are installing from a DVD or USB thumb drive, insert or connect it, then click the on screen notification. If setup does not start automatically, click Start > File Explorer > This PC > open the drive containing the Windows 10 setup files, then double click Setup.exe.

    Click Run setup.exe

    Wait while setup is initialized.

    You can select download and install any important updates before upgrading. This is recommended since it can help to ensure a smooth upgrade. If you are not connected to the Internet, select the Not right now radio box instead. Click Next.

    Wait while Windows 10 setup checks your system for compatibility issues.

    Accept the End User License Agreement.

    Wait while Windows 10 setup does one final check to ensure your system is ready.

    Windows 10 setup will check if you have enough disk space. If you don’t, review the following article for instructions how to upgrade to Windows 10 Anniversary Update on a system with limited space:

    How to Upgrade to Windows 10 Creators Update on a Drive with Limited Space

    https://answers.microsoft.com/en-us/insider/wik...

    Please note, you have the option of choosing what you would like to keep, which includes personal files, apps and settings.

    If you want to perform a new install or just keep your files click Change what to keep. Once you have chosen the desired options, click Install to begin.

    To learn more about performing a clean install: How to: Perform a clean install of Windows 10

    http://answers.microsoft.com/en-us/insider/wiki...

    This will be your screen for a little while. During the installation, your computer will restart several times.

    After the first restart, Windows 10 setup will resume. You will notice the setup experience has once again been refined from the previous animated circle. This will be your screen for a while. When complete, Windows 10 setup will restart automatically.

    Sign into your account.

    Wait while Windows 10 completes application updates and post setup tasks.

    That’s it, the Windows 10 Creators Update is installed.You can check Windows Update for latest updates, click Start > Settings > Update & security > Windows Update > Check for Updates.

    How to prepare your computer before upgrading?

    Although updating to Windows 10 version 1709 or 1703 is a relatively simple process, similar to a repair upgrade; users should perform some basic pre-requisites before initiating the upgrade.

    If you are finding it difficult to carry out some of the steps described below, please review detailed instructions how to perform them:

    https://www.groovypost.com/howto/prepare-comput...

    1 person found this answer helpful.
    0 comments