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I bought an Intex webcam last year. I had windows 7 in my computer at that time. Now i have installed windows 10. I installed the drivers from the cd that i received along with the webcam. It is compatible with windows 7.
But after i click on the Webcam videocap application(the application installed by the cd) my pc says - "your pc ran into a problem and needs to be restarted. We are collecting some information and then we'll restart for you." Please provide me a method so that i can use my webcam in my pc. Please let me know and provide me a link to download the required drivers for my webcam which are compatible with windows 10.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
You likely need to update the new driver software. Does the product packaging list a website where you can go to? If so, link it here please.
If they don't have at least a Windows 8.1 or Windows 10 driver, you could try uninstalling the web cam then reinstall the existing driver using compatibility mode.
Learn how:
Run Old Software on Windows 10 with Compatibility Mode - groovyPost
