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Touchpad not working on Acer Aspire E 15 Windows 10

Anonymous
2018-05-23T00:06:07+00:00

It was working fine then I started using a Bluetooth mouse. Now the touchpad doesn't work, and It doesn't show up in the mouse section of settings.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2018-05-23T00:14:29+00:00

    Try pressing function + F7 to enable touchpad.

    You may have disabled by accident.

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  2. Anonymous
    2018-05-23T00:11:46+00:00

    Hi Podsae,

    Let’s try the troubleshooter first. Start - type Troubleshoot and launch it. Select hardware and devices and see if it finds a problem with the touchpad.

    If no luck, go down to your sys tray in the bottom right, and look for a trackpad icon, if there is an X over it, right click and see if it’s disabled. It’s possible by adding a mouse it disabled itself.

    Also, look at your function keys, see if there is one that looks like a trackpad, hit fn and that key and see if it toggles it on.

    Lastly, let’s go into device manager, right click on the start button and click device manager. Expand Mice and other pointing devices and see if the touchpad is disabled.

    Let me know!

    • C
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  3. Anonymous
    2018-05-23T00:16:26+00:00

    I am wondering if it is as simple as being disabled.

    Try this.

    Hold the function key on your laptop and hit either F6 or F7.

    Look to see what picture is on the the F6 or F7 key.

    if that does not work then try going to Acers site and getting the drivers for you touchpad for that model and update your machine.

    let me know how you make out.

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  4. Anonymous
    2018-05-23T00:12:00+00:00

    If your touchpad is not working, here are some things you can try:

    1. Connect an external USB mouse then run the Hardware Troubleshooter:

    Open Start > Settings > Update & security > Troubleshoot

    Scroll down

    Click Hardware and Devices

    Click Run the Troubleshooter

    When complete, restart to see if the problem is resolved.

    1. Press Windows key + X

    Click Device Manager

    Expand Human interface devices

    Right click HID-compliant touch pad

    (If you don't see your touch pad listed, look under 'Mice and other pointing devices')

    Click uninstall

    Exit then restart.

    If you don't have an external/wired mouse...

    Press Windows key + X

    Press the 'M' key

    Press tab once

    Use the down arround to select Human interface device or Mice and other pointing devices.

    Press the right arrow to expand Mice and other pointing devices.

    Use the down arrow again to select your HID-Compliant mouse or touch pad

    Press the right click menu key on your keyboard (usually located between the Alt and Control keys)

    Select uninstall

    Hit Enter

    Press Alt + F4

    Press the Windows key + X

    Press the letter U

    Press the letter R

    Restart

    Other things you can try.

    Power on and off your computer three times

    How do you do that?

    Power on, when you see the Windows Logo - power off

    Power on, when you see the Windows Logo - power off

    Power on, it will then your computer will boot into the Advanced Recovery environment

    You might be asked to sign in with your Microsoft Account or Local Account password.

    Click Troubleshoot

    Click Advanced Options

    Click Startup Settings

    Click Restart

    Press (4) to Enable Safe Mode

    Wait while Windows 10 starts in safe mode.

    Log in

    Click Start > Settings > Devices > Touchpad

    Under Related settings, click Additional settings

    This might launch the Synaptics or Mouse Properties for your touch pad

    Click the TouchPad tab then click Restore defaults.

    Method 1: Update the touchpad driver. An outdated or incompatible driver can cause problems. Check to see if an updated driver is available.

    Method 4: Use the System File Checker tool to repair missing or corrupted system files. This allows users to scan for corruptions in Windows system files and restore corrupted files.

    Open Start, type: CMD

    Right click CMD

    Click Run as administrator

    Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each)

    Dism /Online /Cleanup-Image /CheckHealth

    Dism /Online /Cleanup-Image /ScanHealth

    Dism /Online /Cleanup-Image /RestoreHealth

    Also run the System File Checker utility:

    Open Start, type: CMD

    Right click CMD

    Click Run as administrator

    At the Command Prompt, type: sfc/scannow

    This will check for any integrity violations

    Restart your system

    Reset your BIOS defaults:

    https://www.groovypost.com/howto/reset-pc-bios-...

    If you recently upgraded to a new version of Windows 10, there might be a compatibility issue.

    As future Windows 10 feature updates are released it will introduce incompatibility with older devices and PC's. Certain components will not support these changes as observed by some users not seeing transparency anymore. Recommendations include, rollback, block the upgrade or consider upgrading components in your system such as graphics, storage, BIOS, motherboard or purchase a new Windows 10 PC.

    There seems to be some early adopter issues at this time with Windows 10 1803, if you can, I recommend you downgrade to your previous version until the Spring Creators Update matures with future cumulative updates.

    Open Start > Settings > Update & security > Recovery > under Go back to my previous version of Windows 10, click Get started.

    or

    Press Control + Alt + Delete

    Click Sign out

    At the Sign In screen, hold down the shift key on your keyboard while clicking the Power button on the screen

    Continue to hold down the shift key while clicking Restart

    Continue to hold down the shift key until the Advanced Recovery Options menu appears

    Click Troubleshoot

    Click Advanced options

    Click Go back to the previous version of Windows

    Windows Update might attempt to upgrade to Windows 10 1803 again. See instructions how to block it:

    https://www.groovypost.com/howto/block-windows-...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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