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After registering for online proctored exam , system test was run and was successful. Same system was used on the day of exam but could not launch the exam and the clicking on the link , the link open a page saying below. please check what is the error , why the exam page is not launched.
OS - Windows 10
IE- 11.0
tried in EDGE as well, same error.
https://examregistration.microsoft.com/Error
We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam:
Use Internet Explorer (version 9 or above) or Edge
Clear all cache and cookies
Use the InPrivate option in Internet Explorer or Edge
If the issue persists, you can contact Pearson VUE Support to schedule the exam. If you still need help, please click Ask a question on the Microsoft Certification Program support forum.
Tag not monitored by Microsoft.
Patrick thank you for the response,I contact Pearson VUE customer service and the agent asked to contact Microsoft to address the issue. please address as this needs to be resolved as the exam is rescheduled.
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Microsoft Certification Program is not supported here on QnA forums. I'd try asking for help in dedicated forums I linked above. (Participate\Ask A Question)
--please don't forget to upvote and Accept as answer if the reply is helpful--
Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam scheduling in dedicated forums here. (Participate\Ask A Question)
Exams/Exam Registration/General Registration Questions
Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
Pearson VUE Customer service
Pearson VUE contact / chat
--please don't forget to upvote and Accept as answer if the reply is helpful--