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One Note File Location & Backups

Anonymous
2018-05-08T08:34:51+00:00

One Note has stopped syncing for over a month, so I decided to manually copy the files, and to run the backup "now" option.

however both the default notebook location, and the backup folder are empty.... I cannot find my files anywhere... after pressing back up all now, it said successful, however there's nothing there...

I am worried I'm going to lose data on these if I have a system error or HDD crash, how can I find the files?

Windows for home | Windows 10 | Files, folders, and storage

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  1. Anonymous
    2018-05-08T11:28:51+00:00

    The app be may be having issues since more than 1 problem is occurring. I’d Try to reset, then repair if that doesn’t work. (Save all your notes to another location, preferably external media before this, just in case)

    Click start - settings - apps - onenote - advanced - reset. See if you can now save/and your files sync. If no luck, click start and type control panel. From there open programs and features. Then find office/onenote on the list and right click and repair.

    See if that helps.

    I’m also happy we were able to find them!

    Let me know if I can do anything else, and If not, Have yourself a great rest of your week, and please leave a positive review if possible!
    Thanks!

    • C

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  2. Anonymous
    2018-05-08T11:21:19+00:00

    Thanks, I was able to find them there.  However why are they not in the locations I specify in OneNote, and I'm also confused about why sync stopped working.

    Means I can't use my laptop to view notes on the go.

    At least I can make sure I take a backup now, thanks!

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  3. Anonymous
    2018-05-08T11:03:30+00:00

    I know you said “default” location in your original post, I’m just hoping the path you have and this one differ.

    If this doesn’t work, I have a couple file recovery software tools I’ve had success with in the past.

    https://www.easeus.com/file-recovery/recover-de...

    https://www.ccleaner.com/recuva

    You can give both of these a shot. now these are both 3rd party apps, and I trust them. Free to use.

    Note: These are a non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  4. Anonymous
    2018-05-08T11:01:44+00:00

    Hi Dave,

    Check this link out - https://support.office.com/en-us/article/change...

    I’m hoping they went to the default save location, here:

    On Windows 10, the Backup folder for your notebooks is located at C:\Users\user name\AppData\Local\Microsoft\OneNote\version\Backup.

    If you can’t find AppData, follow the steps below and it’ll appear.

    Click start, type "control panel" - open it

    Look for file explorer options - open it and click the "view" tab

    Make sure "show hidden files...." is checked off.

    Let me know if this helps!

    • C
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