Hello I’m Independet Advisor
Follow this link may help with your issue
https://notresponding.net/hp-printer-not-working/
I hope it works let me know.
Regards
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.