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Screen "Tearing" like issue (HELP)

Anonymous
2018-06-28T11:00:52+00:00

So i have had this issue of what i would describe as screen tearing but it isn't as a far as i know. the lines will move up and down my screen when moving my mouse left and right, as far as i have noticed it only happens in games, no tears on UFO Screen Tear tester or youtube videos, have had it happen since Win 10 update 1803 but cant be exactly sure, it happened with my old pc (Specs below) so i assumed build a new pc (Specs Below) with every part bought brand new and the issue would be gone, was i wrong.

Here is a video of my problem, i have capped my monitor at 60hz and the fps at 60 to properly show the issue, as at 144hz 144fps my phone does not pick it up so well: https://youtu.be/w1OvRqe9iHw  -- this is a video of it being captured through fraps, the tear cant be seen: https://youtu.be/nGvs3S5emAo

pc specs (Old)

-

i7 6700k

Msi 980ti

G1 Gaming Mobo

Samsung 250 Evo SSD

WD Black 1tb HDD

G.Skill Tridend Z RAM 16gb 3000mhz

XFX Black Edition 850W

Windows 10 Pro

pc specs (New)

-

i7 8700k

EVGA 1070

Rog Strix z370-f gaming mobo

Avexit RAM 16gb 3000mhz

Samsung Evo 250gb

WD Black 1tb HDD

Corsair Gold 750W

Windows 10 Pro

Things i have tried:

As stated a brand new pc build, a better build at that, so i can rule out my hardware.

Also tried 3 different EVGA 1070's, a MSI 980ti and a Strix 1080 (a friend of mine builds pc's hence access to parts, he has also never seen this issue)

Tried 3 Monitors, Acer Predator GN246HLB 144hz, Acer Predator X34P Gsync Enabled still "Tearing" and a Benq RL55HM 60hz. all tried using DisplayPort, HDMI and DVI-Dual Link on each.

Setting different refresh rates/fps, this either reduces or increases how noticeable it is depending on the game, some games the line is just a very fast moving single line rather than the lines in the video above.

Have tried Low-Ultra settings in game, make no difference on what settings i use.

My temps are always below 70, EVGA 1070 usually around 60-65, i7 8700K usually around 60-70.

Can confirm enabling Vsync/Fast sync fixes it for some games but have never had to use it in the past it has always been fine, its a recent issue im having.

If anyone has any help or know/seen anyone having the same issue please leave some feedback as i don't know what else i can do at this point. thanks for reading.

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2018-06-28T11:31:22+00:00

    I am going to recommend you downgrade to Windows 10 1703.

    Yes, not the best news you want to hear. These feature updates are not thoroughly engineered and are rushed mostly to meet deadlines. They have become highly unnecessary in some instances. My opinion, focus on the apps and less on having the latest version of Windows. If your apps are working fine and you are getting your work done, minimize your need to jump on the latest release.

    Now, get ready to go back to your previous version. I recommend Windows 10 1703 because its the most stable and efficient release to date.

    Step 1: Go to another working computer with Internet access, download Windows 10 1703 from the following link:

    https://tb.rg-adguard.net/index.php?sid=74a7cf5...

    Choose the following:

    • Windows Final
    • Windows 10, version 1703
    • Windows 10 Pro + Home
    • English
    • x64 (64 bit) x32 (32 bit)

    Step 2: create a bootable copy

    https://answers.microsoft.com/en-us/windows/wik...

    Step 3: perform a custom install

    http://answers.microsoft.com/en-us/insider/wiki...

    Step 4: how to recover your files from Windows.old:

    https://answers.microsoft.com/en-us/windows/for...

    Windows Update might attempt to upgrade to Windows 10 1803 again. See instructions how to block it:

    https://www.groovypost.com/howto/block-windows-...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  2. Anonymous
    2018-06-28T11:26:58+00:00

    Hi, thanks for the reply.

    i have already tried refreshing the display/gpu, and also tried multiple different/clean installs of numerous drivers from Nvidia, still no fix.

    also with my new pc i have no option to rollback my windows drivers as its a fresh install just 3 weeks ago.

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  3. Anonymous
    2018-06-28T11:15:44+00:00

    First, try restarting your graphics driver:

    Press Windows key + Ctrl + Shift + B

    If that does not work...

    Press Windows key + X

    Click Device Manager

    Expand Display adapters

    Right click the current display adapter

    Click Properties

    Click Driver tab

    Click Rollback driver if the option is available

    If not

    Right click the current display adapter

    Click Uninstall

    Check the box that says, "Delete the driver software for this device.”

    Exit Device Manager

    Restart

    Go to Start -> Settings -> Update & security, then Check for updates and install any available updates.

    You might need to update the display driver from the manufacturer of your computers website.

    If you have an nVidia, AMD ATI video card or Intel HD graphics installed, you can download the latest drivers from their website.

    First, determine what type of graphics you have installed.

    Press Windows key + X

    Click Device Manager

    Expand Display adapters

    Once you have determined the graphics driver, go the vendors website and search for the driver in the download section:

    Intel - Downloads for Graphics Drivers - Drivers & Software - Intel

    https://downloadcenter.intel.com/product/80939/...

    nVidia - http://www.nvidia.com/Download/index.aspx

    AMD ATI - Download Drivers - AMD Support

    http://support.amd.com/en-us/download

    Some of these sites offer autodetect options.

    There seems to be some early adopter issues at this time with Windows 10 1803, if you can, I recommend you downgrade to your previous version until the Spring Creators Update matures with future cumulative updates.

    Open Start > Settings > Update & security > Recovery > under Go back to my previous version of Windows 10, click Get started.

    or

    Press Control + Alt + Delete

    Click Sign out

    At the Sign In screen, hold down the shift key on your keyboard while clicking the Power button on the screen

    Continue to hold down the shift key while clicking Restart

    Continue to hold down the shift key until the Advanced Recovery Options menu appears

    Click Troubleshoot

    Click Advanced options

    Click Go back to the previous version of Windows

    Windows Update might attempt to upgrade to Windows 10 1803 again. See instructions how to block it:

    https://www.groovypost.com/howto/block-windows-...

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