Share via

Does Windows 10 Version 1803 Break Wake on Lan?

Anonymous
2018-06-05T12:52:14+00:00

Hello,

I updated to Version 1803 on June 2.  After the update, Wake On Lan would no longer work.  It worked before the update.  I have done the following:

  • Checked for update to BIOS, and installed update to A21 for my Dell Optiplex 790
  • Ensured that Wake on Lan was enabled in BIOS and Deep Sleep was disabled
  • Checked for updated driver for Intel 82579LM NIC.  No update is available
  • Checked Power Management tab for Intel 82579LM NIC
    • Cleared all "Power Saver Options"
    • Checked "Wake on Magic Packet"
    • Cleared all other "Wake on Lan" Options
  • Cleared "Turn on Fast Startup" in Power Button Settings

After doing all the above, I rebooted.  Wake on LAN does not work.

Any help would be appreciated.

Windows for home | Windows 10 | Sleep and Power on, off

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

12 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-06-06T19:13:43+00:00

    Thanks all for your help.

    I went to Intel's website and found an updated driver for the NIC.  (Windows 10 said there weren't any updates available, so I didn't think a driver update was the problem.)  I updated the driver with the most recent one available from Intel and tested WOL.  It works.

    I have unchecked all Power Saver Settings, and checked only the Wake on Magic Packet option in the Wake on LAN settings.

    So last major update, WOL broke and the fix was to update the BIOS.  This time, WOL broke and the cause was to update the driver directly from Intel.

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2018-06-05T21:41:30+00:00

    On the power management tab you need to you need to enable 'Allow the computer to turn off this device to save power'. That will enable the options 'Allow this device to wake the computer' and 'Only allow a magic packet to wake the computer'.

    0 comments
  3. Anonymous
    2018-06-05T20:52:02+00:00

    You can file a bug report, but ultimately, support is determined by the OEM, not Microsoft. So, Dell would be who you make a report to. But you can use the feedback hub:

    https://windows10.help/blogs/entry/54-how-to-su...

    0 comments
  4. Anonymous
    2018-06-05T20:49:47+00:00

    Thank you for the quick reply.

    Since no one has challenged your assertion, and my experience, that 1803 broke WOL, it sounds like the only choice for me is to rollback, so that's what I'll do.

    This happened to me on the last major Windows 10 update, and after digging around for a couple days, I discovered that the fix was to flash the BIOS.  I did and WOL functionality was restored.  This time, I haven't seen other reports of this problem for 1803, so by posting here I was hoping to hear from someone else who experienced the problem and perhaps someone who was able to fix it.  I worry about getting off the update path for Windows 10 lest I end up at a point where really important things stop working and fixing things becomes very complicated.

    I'm new to this forum, and I chose to report this as a question instead of a bug.  Should I report it as a bug, too, so maybe someone will put it on a list of things to fix, or will it end up on such a list by virtue of being here.

    Thanks again for your help.

    0 comments
  5. Anonymous
    2018-06-05T12:57:55+00:00

    The 790 is not even certified tested for the April Update:

    http://www.dell.com/support/article/us/en/04/sl...

    I personally would go back to the previous version.

    Yes, not the best news you want to hear. These feature updates are not thoroughly engineered and are rushed mostly to meet deadlines. They have become highly unnecessary in some instances. My opinion, focus on the apps and less on having the latest version of Windows. If your apps are working fine and you are getting your work done, minimize your need to jump on the latest release.

    0 comments