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REMOVING NORTON

Anonymous
2018-06-05T08:31:48+00:00

I can not uninstall Norton and it's driving me nuts. I've tried going to control panel / uninstall & it won't go!

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Virginia M 40,495 Reputation points Independent Advisor
    2018-06-06T14:36:29+00:00

    I used the Norton removal & reinstall tool recently to completely remove Norton.

    https://support.norton.com/sp/en/uk/home/curren...

    However if you are uninstalling permanently please be aware that it still leave remnants behind & after restart has a very annoying pop-up asking if you’d like to reinstall again.

    I had to check under startup for any Norton entries & run Revo Uninstaller Pro to search for Norton & I was shocked at how much the official uninstaller had left behind.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    2 people found this answer helpful.
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  2. Sumit 43,621 Reputation points Volunteer Moderator
    2018-06-05T08:32:42+00:00

    Use the removal tool given in the article below:

    https://answers.microsoft.com/en-us/protect/for...

    2 people found this answer helpful.
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  3. Anonymous
    2018-06-07T12:17:36+00:00

    Download and use the removal tool:

    https://support.norton.com/sp/en/us/home/curren...

    If you have Norton Family installed, uninstall it before you run the Norton Remove and Reinstall tool.



Download the Norton Remove and Reinstall tool.



Save the file to the Windows desktop. On some browsers, the file is automatically saved to its default location.



To open the Downloads window in your browser, press the Ctrl + J key.



Double-click the NRnR icon.



Read the license agreement, and click Agree.



Click Remove & Reinstall.



You may see the Remove button if your Norton product is from your service provider.



Click Continue or Remove.



Click Restart Now.



After the computer restarts, follow the on-screen instructions to reinstall Norton.

    1 person found this answer helpful.
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  4. DaveM121 869K Reputation points Independent Advisor
    2018-06-05T09:44:47+00:00

    Hi Lisa, Norton realise there is an issue removing thier software and provide a tool to do that, click the link below to download the Norton Removal Tool

    https://support.norton.com/sp/en/us/home/curren...

    ________________________________________________________

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    1 person found this answer helpful.
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