WiFi and audio drivers missing

When i open sustem information..it shows can’t collect information ..cannot access the windows management instrumentation software .windows mamagement files may be moved or missing .. and i have tried all other steps no use ..

What is the exact make and model?

Open Start, type: system information

Hit Enter

Click System summary

Look in the right pane

Copy the system sku info into reply here.

See example: https://imgur.com/qzektpA

What is the exact make and model?

Open Start, type: system information

Hit Enter

Click System summary

Look in the right pane

Copy the system sku info into reply here.

See example: https://imgur.com/qzektpA

Press Windows key + X

Click Device Manager

Expand Network adapters

Are there any exclamation signs there?

Press Windows key + X

Click Device Manager

Expand Network Adapters

Select the Network card listed,

Select “Update Driver”

This should give you a choice of drivers - select the oldest one

Wait a few minutes while it installs the old driver

or

press Windows key + X

Click Device Manager

Expand Network adapters

Right click your adapter

Click Uninstall

Exit Device Manager, restart. Windows 10 should detect the network adapter then reinstall it. Check if you can connect and browse.

also try:

Open Start > Settings > Network & Internet > Status

Scroll to the bottom then click Network reset.

Click Start > Settings > Network & Internet > Wi-Fi > Manage known networks > select the Cloud wireless network

Click Forget

Restart

Click the Network icon in the Taskbar

Try connecting again.

I have tried this steps did not help ..

Hi bharathkatta,

I am Wilfredo an Independent advisor

Follow this link

https://support.microsoft.com/en-us/help/402844...

I hope it helps you