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how to fix error there was a problem resetting your pc no changes were made

Anonymous
2018-06-17T06:56:14+00:00

I tried reseting my pc and this "how to fix error there was a problem resetting your pc no changes were made" poped up the two times I tried. I don't know what is happening or how to fix it but when I did it on my other pc it worked fine with no problems but it's not working properly on this pc.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2018-06-17T19:47:41+00:00

    Hello, I'm Marcos I can help with your request

    1.Go to Settings-->Update & Security-->Recovery-->Advanced startup, click Restart now.

    2.In the new window, Select Troubleshoot --> Advanced options --> Command prompt.

    3.Next, select the administrator account.

    4.Now provide the credentials for the admin account you opted in the previous step.

    1. Finally, in the Command Prompt window, type following commands and press Enter key after each:

    cd %windir%\system32\config

    ren system system.001

    ren software software.001

    You can now close the Command Prompt window, which takes you to Windows Recovery Environment screen. Select Continue option to get into your operating system. After a reboot, you'll find that 'There was a problem resetting your PC' issue is solved already.

    Hope it works.

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  2. DaveM121 890.1K Reputation points Independent Advisor
    2018-06-17T07:01:25+00:00

    Hi VatziYang,

    Since the reset did not complete, your Recovery Image is corrupt, your best option is to clean install Windows 10, which will also repair your Recovery Image . . .

    You can reinstall Windows 10 at any time and it will not cost you anything !

    Since you previously had Windows 10 installed and activated on that PC during the installation process skip the steps which ask for a product key and select the option 'I am Reinstalling Windows 10 on this PC', and activation will not be an issue, your PC will have a digital entitlement stored on the Microsoft Activation Servers

    Make sure you install the same Edition of Windows 10 (Home, Pro . . . etc.) you previously had installed to avoid Activation issues

    Click this link:

    https://www.microsoft.com/en-us/software-downlo...

    to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), you can create a bootable USB flash drive (min 8GB) using that tool

    Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS) to begin installing Windows 10

    If you have problems booting from a boot disc, you may have UEFI BIOS:

    Insert the Bootable Installation Media, then go into your BIOS and make the following changes:

    1. Disable Secure Boot
    2. Enable Legacy Boot
    3. If Available enable CSM
    4. If Required enable USB Boot
    5. Move the device with the bootable disc to the top of the boot order
    6. Save BIOS changes, restart your System and it should boot from the Installation Media

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  3. Anonymous
    2018-06-17T07:53:23+00:00

    Hello,

    See if this fix helps you:

    https://www.kapilarya.com/there-was-a-problem-r...

    Let us know if this helps!

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  4. Sumit D - IA 170.7K Reputation points Independent Advisor
    2018-06-17T07:25:39+00:00

    Regarding your issue,
    The reset Image might be corrupt so try pointing the recovery image to a different media.
    Make sure you have Windows 10 ISO file and has install.wim in Sources folder.
    Point recovery image using the following article:
    https://www.tenforums.com/tutorials/4287-create...
    Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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