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Forza horizon 3 opens then closes

Anonymous
2018-06-19T11:10:31+00:00

Hello, when i open Forza Horizon 3 (Full game and demo) it opens for a second then closes with no error popups. I have listed the event viewer errors. This happens on latest version of Windows and on 1703 that i was told to downgrade to before. Please help.

====================Event viewer for Forza Horizon 3 Demo====================

I get 

== Error ==

Faulting application name: forza_x64_release_final.exe, version: 0.0.0.0, time stamp: 0x59145cc5

Faulting module name: forza_x64_release_final.exe, version: 0.0.0.0, time stamp: 0x59145cc5

Exception code: 0xc0000005

Fault offset: 0x0000000001e953ec

Faulting process ID: 0x420

Faulting application start time: 0x01d4071a46d98916

Faulting application path: C:\Program Files\WindowsApps\Microsoft.ForzaHorizon3Demo_1.0.5.0_x64__8wekyb3d8bbwe\forza_x64_release_final.exe

Faulting module path: C:\Program Files\WindowsApps\Microsoft.ForzaHorizon3Demo_1.0.5.0_x64__8wekyb3d8bbwe\forza_x64_release_final.exe

Report ID: 2abdf573-7299-46fe-ba06-fe66c2cc81e9

Faulting package full name: Microsoft.ForzaHorizon3Demo_1.0.5.0_x64__8wekyb3d8bbwe

Faulting package-relative application ID: OpusReleaseFinalDemo

then

== Information ==

Fault bucket 133527481619, type 5

Event Name: MoAppCrash

Response: Not available

Cab Id: 0

Problem signature:

P1: Microsoft.ForzaHorizon3Demo_1.0.5.0_x64__8wekyb3d8bbwe

P2: praid:OpusReleaseFinalDemo

P3: 0.0.0.0

P4: 59145cc5

P5: forza_x64_release_final.exe

P6: 0.0.0.0

P7: 59145cc5

P8: c0000005

P9: 0000000001e953ec

P10: 

Attached files:

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC94B.tmp.dmp

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCA94.tmp.WERInternalMetadata.xml

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCB60.tmp.xml

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCB8D.tmp.csv

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCC68.tmp.txt

These files may be available here:

C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.ForzaH_cadd55c65072b640a742bda5677392453341af7_f97d54be_2de7d706

Analysis symbol: 

Rechecking for solution: 0

Report Id: 2abdf573-7299-46fe-ba06-fe66c2cc81e9

Report Status: 268435456

Hashed bucket: b61d7405508038d3064423fa3d7e7d0d

Cab Guid: 0

This happens on Windows 1703 and 1803

=================== Event Viewer for forza horizon 3 full ===================

== Information ==

Audio Orchestrator Power Event: Battery Saver Is Not Enabled, Voice Activation Ready

== Error ==

Faulting application name: forza_x64_release_final.exe, version: 0.0.0.0, time stamp: 0x5852a380

Faulting module name: forza_x64_release_final.exe, version: 0.0.0.0, time stamp: 0x5852a380

Exception code: 0xc0000005

Fault offset: 0x0000000001bbce8f

Faulting process ID: 0x2310

Faulting application start time: 0x01d4071ac388b444

Faulting application path: F:\Dowloads\FH3\OpusDev\forza_x64_release_final.exe

Faulting module path: F:\Dowloads\FH3\OpusDev\forza_x64_release_final.exe

Report ID: d8978216-79a4-40f6-bbc1-1128fdecc523

Faulting package full name: Microsoft.OpusPG_1.0.99.2_x64__8wekyb3d8bbwe

Faulting package-relative application ID: OpusReleaseFinal

== Information ==

Fault bucket 133456531859, type 5

Event Name: MoAppCrash

Response: Not available

Cab Id: 0

Problem signature:

P1: Microsoft.OpusPG_1.0.99.2_x64__8wekyb3d8bbwe

P2: praid:OpusReleaseFinal

P3: 0.0.0.0

P4: 5852a380

P5: forza_x64_release_final.exe

P6: 0.0.0.0

P7: 5852a380

P8: c0000005

P9: 0000000001bbce8f

P10: 

Attached files:

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE734.tmp.dmp

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE7A3.tmp.WERInternalMetadata.xml

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE7B3.tmp.xml

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE7B1.tmp.csv

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE7D1.tmp.txt

These files may be available here:

C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.OpusPG_2eb0e1f8dc94ff9e27a3a9569dac017c04098c_a3ae4244_04b2ec64

Analysis symbol: 

Rechecking for solution: 0

Report Id: d8978216-79a4-40f6-bbc1-1128fdecc523

Report Status: 268435456

Hashed bucket: fe25f2283117fab7ef52b8289a5491d9

Cab Guid: 0

This happens on Windows 1703 and 1803

===== Specs =====

MSI Z170a PC MATE Motherboard

MSI NVidia GTX1050ti With TVIDIA Control Panel and GeForce Experience Installed

Intel Pentium G4400

16GB RAM

120GB Windows SSD, 1TB HDD (Game is on this drive)

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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15 answers

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  1. Anonymous
    2018-06-26T15:47:39+00:00

    Performed a clean boot and nothing happend. can confirm local or ms account makes no difference. forza 7 works fine though.

    0 comments
  2. Anonymous
    2018-06-25T17:20:35+00:00

    Thanks for the response. Let us further isolate this concern by perform a clean boot on your computer. To do this, you may refer to the link below:

    How to perform a clean boot in Windows

    After performing a clean boot, I recommend that you create a new local user and check if the issue persists using the new local user. To proceed, you may click the link below:

    Create a local use or administrator account in Windows 10

    Kindly keep us updated.

    0 comments
  3. Anonymous
    2018-06-25T15:38:49+00:00

    Hello, can anyone here help.

    0 comments
  4. Anonymous
    2018-06-20T12:44:31+00:00

    1 - Issue started around a month ago

    2 - nope

    3 - Nope. Have tried reinstalling windows and downgrading to 1703 but no change.

    4 - Reinstalled widows, downgrade to 1703, Reinstalled game, reset temporary files, reset the game, checked for update, reset windows store.

    5 - Yes

    Done all those troubleshooting steps before and made no difference.

    0 comments
  5. Anonymous
    2018-06-19T20:14:06+00:00

    Hi owensuther,

    Having a corrupted game file is one of the possible reasons why you're unable to open Forza Horizon 3. To help you resolve this concern, I need to gather more details. Kindly answer the questions below:

    • When did the issue start?
    • Are you experiencing this issue with your other games?
    • Have you made any changes on your computer prior to this concern?
    • What are the troubleshooting steps you have done so far?
    • Have you tried uninstalling and reinstalling the affected game?

    Meanwhile, I suggest that you perform the troubleshooting steps below:

    Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Microsoft Store.

    Click here

    Step 2: Check for updates for apps and games from Windows Store. Kindly click the link below to proceed:

    Check for updates for apps and games from Windows Store

    Step 3: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

    1. Click Start and click Settings.
    2. Select System.
    3. Select Storage.
    4. Select This PC.
    5. Click Temporary files.
    6. Choose Temporary files.
    7. Click Remove files.

    Step 4: Reset the game from the Settings menu.

    1. Click Start and click Settings.
    2. Select System.
    3. Select Apps and features.
    4. Find the game and click Advanced options.
    5. Click Reset. You need to restart your computer to let the changes take effect.

    Kindly update us with the results, so that we can assist you further.

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