Share via

Acer Switch 10 Broadcom 802.11abgn wireless SDIO cannot start after upgrading to Windows 10 Creator's edition.

Anonymous
2018-06-21T00:52:23+00:00

Hello,

Can I please request some assistance in reviving my onboard wireless adapter? I have attempted to reinstall a myriad of Windows 8.1 32/64 bit wireless drivers from Asus, Lenovo, & HP since many others have indicated it resolved the identical problem I am experiencing. 

Regardless of driver installed the device cannot start. Wireless capability is available if Windows 10 is reinstalled. Powering off the device will result in the Broadcom adapter not being recognized under device manager and not being able to start.

Rolling back to Windows 8.1 on this "Windows 10 compatible device" also produced the same issue of the wireless adapter not recognized and unable to start regardless of which driver is used.

Any assistance would be greatly appreciated.

Thank you,

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

36 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-06-24T02:37:35+00:00

    Andre, I was getting ready to reinstall  Windows 10 build 1703 and was able to take a screenshot of my problematic wifi card working until I power the device down. Please see screenshot below, will continue with reinstall in the meantime:

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2018-06-21T12:51:36+00:00

    Have you tried the latest driver?

    I can find this:

    http://www.driver-wireless.com/broadcom-802-11n...

    Is the adapter hidden? Device manager>View>Hidden devices.

    If so unhide & try to update the driver.

    I hope this helps.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2018-06-22T00:40:02+00:00

    Thank you Andre, please see screenshot below for system info. For Acer Switch 10 model Sw5-011:

    Was this answer helpful?

    0 comments
  4. Anonymous
    2018-06-21T12:51:48+00:00

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2018-06-21T03:42:31+00:00

    What is the exact make and model?

    Open Start, type: system information

    Hit Enter

    Click System summary

    Look in the right pane

    Copy the system sku info into reply here.

    See example: https://imgur.com/qzektpA

    Was this answer helpful?

    0 comments