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Windows 10 cannot restart and Automatic Fix doesn’t work

Anonymous
2018-06-02T07:03:21+00:00

After restarting Windows 10 for update 1803 (1804?) It fails to restart. I get “we’ll restart it for you”) and these errors:

Stop code: PAGE FAULT IN NONPAGED AREA and

What Failed: EUBKMON.sys

After the system tries to reboot iteself, I get “Automatic Repair couldn’t repair you PC” 

Of the two choices Shut Down repeats the same failed Windows 10 restart

And I’m wondering what Advance options I should use so as not to lose any date (first), app installs (2nd) and settings (3rd)

What should my next steps be? I can’t look at any of the log files to see what’s wrong. Should I start up in safe mode and try to look at the log files?

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2018-06-02T07:06:37+00:00

    Hi kfong, that crash is caused by EaseUS Todo Backup Monitor . . .

    tart your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

    Do this twice

    On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt . . . etc.

    Go to Troubleshoot - Advanced Option - Startup Settings and click Restart

    Upon restart, press 4 to enter Safe Mode

    Once in Safe Mode, uninstall that EaseUS software

    Restart your PC

    5 people found this answer helpful.
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  2. Anonymous
    2018-06-15T10:59:55+00:00

    Hi kfong, that crash is caused by EaseUS Todo Backup Monitor . . .

    tart your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

    Do this twice

    On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt . . . etc.

    Go to Troubleshoot - Advanced Option - Startup Settings and click Restart

    Upon restart, press 4 to enter Safe Mode

    Once in Safe Mode, uninstall that EaseUS software

    Restart your PC

    I have the exact same issue and have tried your recommendation.  However, I can't get the machine into Safe Mode to remove EaseUS Todo.  I have tried wmic in the cmd but this hasn't shown any product names (not sure I am using it correctly).  It just keeps rebooting with the error, attempts to fix and then gets the error again.  Hoping I can fix this without resorting to a new install.

    Is there a workaround for my situation?

    2 people found this answer helpful.
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