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usb stick now appears as "Portable Device" and is not accessible!

Anonymous
2018-06-03T01:00:17+00:00

I have a usb stick given me with some content (movies) on it, which I copied to my main Windows10 system successfully. 

A few days later, I find that the system does not recognize it. It appears in device manager as a "Portable Device" with drive letter D, but seems to be inaccessible.   If I try to switch to D in the command line I get the message "The device is not ready "

In Devices and Printers it appears as a Mass storage Device  with functions "Generic USB Flash Disk USB Device" and "USB Mass storage Device"

I wonder if it is relevant that in between it had been plugged into a computer   with software for handling a mobile broadband dongle. Has its mode been switched? How can I switch it back?

Pls Help Me! Seriously in trouble!

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-06-03T01:40:25+00:00

    I tried Everything! Still Nothing! 

    Look, its showing in my disk management! 

    As

    "Disk 3

     Removable Drive (V)

     No Media"

    But It's Not Showing In Windows Explorer! 

    In The Device Manager It Appears as Portable Device!

    In The Right Corner ^ button it appears there also! 

    USB Right click on it

    But there is only 1 option

    Open Devices & Printers!

    In The Device & Printer It appears the device as "Data Traveler 3.0"

    While Other Pendrive appears as Mass Storage!

    3 people found this answer helpful.
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  2. Anonymous
    2018-06-03T01:02:37+00:00

    This issue can be caused if any of the following situations exist:

    The currently loaded USB driver has become unstable or corrupt
    
    Your PC requires an update for issues that may conflict with a USB external hard drive and Windows
    
    Windows may be missing other important updates hardware or software issues
    
    Your USB controllers may have become unstable or corrupt
    
    Your external drive may be entering selective suspend
    
    Your PC motherboard may need updated drivers
    

    Resolution

    To resolve this issue, follow the steps in the methods below in the order listed. If the first method does not fix the problem, proceed to the next.

    Method 1: Uninstall and then reconnect the external hard drive

    This method resolves issues where the currently loaded USB driver has become unstable or corrupt.

    Select Start, type Device Manager in the Search box
    
    Select Device Manager from the returned list.
    
    Select Disk Drives from the list of hardware
    
    Press and hold (or right-click) the USB external hard drive with the issue, and select Uninstall.
    
    After the hard drive is uninstalled, unplug the USB cable.
    
    Wait for 1 minute and then reconnect the USB cable. The driver should automatically load
    
    Check for the USB drive in Windows Explorer
    

    Note Connecting your USB external hard drive into a non-powered USB hub can cause a lack of enough power to operate the external drive. Instead, plug it directly into your computer.

    If your problem still persists, proceed to Method 3.

    Method 2: Install the latest Windows Updates

    This method will install the latest device drivers for your USB external hard drive.

    Select the Start button, type Windows Update in the Search box, and then select Windows Update in the results pane.
    
    Select Check for Updates. After the scan is complete, select Review optional updates.
    
    Select the check box next to the updates, then select Install updates.
    
    If prompted, review the license agreement, then select I Accept.
    
    Follow the onscreen instructions to download and install the updates.
    
    If prompted, reboot your computer.
    

    If your problem still exits, proceed to Method 4.

    Method 3: Reinstall USB controllers.

    This method resolves steps where the currently loaded USB driver has become unstable or corrupted.

    Select Start, then type device manager in the Search box, and then select Device Manager.
    
    Expand Universal Serial Bus controllers. Press and hold (or right-click) a device and select Uninstall. Repeat for each device.
    
    Once complete, restart your computer. Your USB controllers will automatically install.
    

    If your problem still exists, proceed to Method 5.

    Method 4: Disable USB selective suspend setting.

    This method prevents your USB external drive from powering down.

    Select the Start button, type power plan in the Search box, and then select Choose a power plan.
    
    Next to your currently selected plan, select Change Plan Settings.
    
    Select Change advanced power settings.
    
    Select the box to expand USB Settings > USB selective suspend settings.
    
    Select Plugged in, select the drop down menu, and then select disabled.
    
    If you're using a laptop, select Battery, select the drop down menu, and then select disabled.
    
    Select Apply > OK.
    

    Method 5: Install your motherboard's latest chipset drivers.

    This method updates your motherboard's chipset drivers, so your computer will recognize your USB external hard drive.

    Review your computer's documentation which should contain the name of the motherboard manufacturer.
    
    Visit your computer manufacturer's support website. For a list of computer manufacturers' support sites, see Computer manufacturers' contact information.
    
    Navigate their website to find the appropriate drivers for your motherboard. For assistance, contact your computer manufacturer.
    
    2 people found this answer helpful.
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  3. Anonymous
    2018-06-09T01:09:59+00:00

    Looks like its a loss Aiden.

    1 person found this answer helpful.
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  4. Anonymous
    2018-06-08T23:44:51+00:00

    But I don't have any! this was a good usb drive! 

    thanks, for helping! there is no hope i think! Maybe someday there will be some solution!

    1 person found this answer helpful.
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  5. Anonymous
    2018-06-03T02:27:10+00:00

    Just to isolate the problem, can you connect the device on another computer?

    What is the exact make and model?

    Open Start, type: system information

    Hit Enter

    Click System summary

    Look in the right pane

    Copy the system sku info into reply here.

    See example: https://imgur.com/qzektpA

    Which version of Windows 10 is currently installed? See how to verify:

    https://answers.microsoft.com/en-us/windows/wik...

    Which version and edition Windows did you originally upgrade from or was installed prior to your current version:

    Windows 10 - 1703, 1607, 1511, 1507 (build 10240)

    Windows 7 Starter, Home Basic, Home Premium, Windows 8.0 Core, Windows 8.1 Windows 7 Professional, Windows 7 Ultimate, Windows 8.0 Pro, Windows 8.1 Pro

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