Printer Validation Failed

Question

Printer Validation Failed

Anonymous

I am trying to print to a wireless printer, on an HP computer and I have an HP Printer. When I click Print in the HP Eprint Jetadvantage screen I get Printer validation failed. I have printed from this computer to this printer in the past, I can print from my phone to the printer. All of the trouble shooting at Microsoft has not helped fix the problem has anyone else had this problem in the past if so how did you fix it?

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Answer 1

What is the specific make and model of the printer?

Please try the steps recommended below to uninstall printer software

If you are using an HP Printer, use the HP Print and Scan Doctor:

HP Print and Scan Doctor - HP Support

https://support.hp.com/ph-en/document/c02073861

Option 2: Uninstall and Reinstall the Printer

A. Uninstall the Printer

Windows Key+X > Apps and Features / Programs and Features

Select your printer.

Select Uninstall.

Windows key+R, type control, hit Enter

Open Devices and Printers.

In the Devices and Printers window look for your Printer. If you see it listed, right-click on it and choose Delete or Remove Device

Windows Key+R, type Cmd, hit Enter

Type printui.exe /s > OK.

Click on Drivers tab.

Look for Printer driver. If you see it click on it and click Remove at the bottom.

Select OK.

Select Apply and OK on the Print Server Properties windows.

Close Devices and Printers.

B. Install the Driver

Go to the Printer manufacturer’s website and search for the latest Windows 10 drivers

Reinstall the Printer driver

Reboot the computer

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Printer Validation Failed

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